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Ex-pat grandad died on holiday after doctors missed stroke
24 July 2023
An 81-year-old grandfather died while on holiday in England after medics failed to recognise he had suffered a stroke. David Harding had travelled to England from Australia with his wife and daughter for the first time in five years to...
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NHS must make patient safety more than just a promise
29 June 2023
The National Health Service is suffering from a deficit of accountability and compassion for patients and their families when things go wrong, England’s Health Ombudsman has warned. In a new report, ‘ Broken trust: making patient safety more than just...
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Doctors failed to spot cancer ‘red flags’ for a year
3 June 2023
Doctors failed to diagnose a woman’s colon cancer for a year despite her having ‘red flag’ symptoms. In May 2019, Charlie Puplett, 45, began raising concerns with her GP surgery in Yeovil about unexplained weight loss, lack of appetite, change...
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PHSO to resign membership of European Ombudsman Institute
4 April 2023
Parliamentary and Health Service Ombudsman Rob Behrens has announced his immediate resignation from the European Ombudsman Institute (EOI) following revelations that its Secretary General, Dr Josef Siegele, aided the illegal deportation of Ukrainian children from Austria to Russia. Dmytro Lubinets...
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Repeated failings putting women and babies at risk
28 March 2023
Too many women and babies are being put at risk as expectant and new parents are repeatedly ‘failed’ by maternity services, according to England’s Health Ombudsman. In a new report, the Ombudsman warns that despite a number of major reviews...
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Ombudsman lends an ear to Stockton
17 March 2023
Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Stockton-on-Tees from Monday 20 to Tuesday 21 March for the first of a series of regional roadshows around the country to directly hear about issues facing members of the local...
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Urgent action needed to prevent eating disorder deaths
27 February 2023
The UK’s Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent further tragedies. Little progress has been made in the six years since the...
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Man misses out on life-saving treatment after delayed cancer diagnosis
16 February 2023
A 60-year-old man was denied potentially life-saving treatment after a hospital failed to diagnose his liver cancer for five months. Richard Excell, from Devon, was diagnosed with terminal liver cancer at Royal Devon and Exeter Hospital in December 2020. He...
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