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Dental complaints on the rise
30 October 2023
Complaints about NHS dental practices have risen by two-thirds with access, treatment, and fees, common causes for concern, according to England’s Health Ombudsman. The number of complaints to the Parliamentary and Health Service Ombudsman (PHSO) about dentists increased by 66%...
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GP mistakes led to patient suffering a stroke and going blind
4 October 2023
Doctors missed a man’s stroke which led him to suffer another one and go temporarily blind. The man said that the experience had changed him from ‘an outgoing social person, to a sheltered man living in fear that he is...
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Ombudsman in Bristol to hear from community
16 August 2023
Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Bristol on Wednesday 16 and Thursday 17 August for the second in a series of regional roadshows to speak to members of the local community about the issues they face...
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Ex-pat grandad died on holiday after doctors missed stroke
24 July 2023
An 81-year-old grandfather died while on holiday in England after medics failed to recognise he had suffered a stroke. David Harding had travelled to England from Australia with his wife and daughter for the first time in five years to...
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NHS must make patient safety more than just a promise
29 June 2023
The National Health Service is suffering from a deficit of accountability and compassion for patients and their families when things go wrong, England’s Health Ombudsman has warned. In a new report, ‘ Broken trust: making patient safety more than just...
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Doctors failed to spot cancer ‘red flags’ for a year
3 June 2023
Doctors failed to diagnose a woman’s colon cancer for a year despite her having ‘red flag’ symptoms. In May 2019, Charlie Puplett, 45, began raising concerns with her GP surgery in Yeovil about unexplained weight loss, lack of appetite, change...
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