Press releases

Parliamentary and Health Service Ombudsman Rob Behrens has announced his immediate resignation from the European Ombudsman Institute (EOI) following revelations that its Secretary General, Dr Josef Siegele, aided the illegal deportation of Ukrainian children from Austria to Russia. Dmytro Lubinets...

The Parliamentary and Health Service Ombudsman (PHSO) welcomes the Joint Committee on Human Rights’ agreement that there should not be a new human rights Ombudsman service in the UK. In today’s report, the Committee states that PHSO and the Local...

Too many women and babies are being put at risk as expectant and new parents are repeatedly ‘failed’ by maternity services, according to England’s Health Ombudsman. In a new report, the Ombudsman warns that despite a number of major reviews...

Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Stockton-on-Tees from Monday 20 to Tuesday 21 March for the first of a series of regional roadshows around the country to directly hear about issues facing members of the local...

The UK’s Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent further tragedies. Little progress has been made in the six years since the...

A 60-year-old man was denied potentially life-saving treatment after a hospital failed to diagnose his liver cancer for five months. Richard Excell, from Devon, was diagnosed with terminal liver cancer at Royal Devon and Exeter Hospital in December 2020. He...

A man who unnecessarily paid over £8,500 in child support has received the money back after the national Ombudsman found failings by Child Maintenance Service (CMS). Mr E was contacted by CMS in 2014 following the breakdown of a relationship...

A grandfather and keen biker was wrongly denied a licence to ride his motorcycles for over three years, according to the national Ombudsman. Paul Olsen, a graphic designer who airbrushed the pearl surface of the original Star Trek Motion Picture...

The death of a 75-year-old man five days before he was due to marry his partner was avoidable and the result of failures in care, according to the national Ombudsman. Andy Shewan and June Richards were set to wed in...

A live-in carer was underpaid by £250,000 and a man with complex care needs put at risk after Hounslow Clinical Commissioning Group (CCG) failed to properly assess and provide for his health care, the UK national Ombudsman has found. Hounslow...