Press releases

Too many people dying without dignity, Ombudsman service report finds
20 May 2015
End of life care could be improved for up to 355,000 people a year in England, according to a report published today by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been...
Press releases
Wrong advice leads to £45k pay out for farmer
20 March 2015
A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation. The farmer, in his 20s, from Herefordshire had been complaining to the Rural Payments Agency for...
Press releases
Man dies of blood clot following GPs failures
2 March 2015
A man died because of a blood clot in a vein after two GPs in Yorkshire failed to adequately assess him, an investigation by the Parliamentary and Health Service Ombudsman found. The man, who endured several weeks of pain in...
Press releases
Man with mental health issues dies after failings by two NHS trusts
5 February 2015
A vulnerable patient with suicidal thoughts was found dead in a river after being let down by two trusts in East Anglia, an investigation by the Parliamentary and Health Service Ombudsman found. The man went to Norfolk and Norwich University...
Press releases
Ombudsman calls for feedback to develop service charter
13 January 2015
The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter. This is the start of a...
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