Press releases

A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation. The farmer, in his 20s, from Herefordshire had been complaining to the Rural Payments Agency for...

A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable partially sighted lady was admitted to University Hospital Southampton NHS Trust...

A man died because of a blood clot in a vein after two GPs in Yorkshire failed to adequately assess him, an investigation by the Parliamentary and Health Service Ombudsman found. The man, who endured several weeks of pain in...

An elderly woman’s family has received £26,000 after a Parliamentary and Health Service Ombudsman investigation found that she had lost out on three years of help with housing benefits

A 62-year-old woman could have survived a severe infection called sepsis had she received proper care at a London-based hospital, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. The woman went into Imperial College Healthcare NHS...

A teacher whose car was wrongly clamped and destroyed by the DVLA has been successful in her battle to get the cost of the vehicle back, following an investigation by the Parliamentary and Health Service Ombudsman. The DVLA wrongly clamped...

More than a third of NHS investigations regarding allegations of avoidable harm or avoidable death were inadequate and failed to identify when something had gone wrong, according to a review carried out by the Parliamentary and Health Service Ombudsman. The...

A vulnerable patient with suicidal thoughts was found dead in a river after being let down by two trusts in East Anglia, an investigation by the Parliamentary and Health Service Ombudsman found. The man went to Norfolk and Norwich University...

The Parliamentary and Health Service Ombudsman is today urging dentists to be clearer with patients about charging to help avoid confusion about costs. Over the past two years it identified 27 cases where confusion about dental charging was an issue...

The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter. This is the start of a...