PHSO responds to CQC's draft five-year strategy

8 March 2021

Amanda Amroliwala wrote to Ian Trenholm, Chief Executive of the Care Quality Commission, to share the Parliamentary and Health Service Ombudsman's views on the CQC's draft five-year strategy.

We welcome the CQC's commitment to listen to service users and NHS staff and to use their concerns and feedback to improve the quality and safety of health and social care services.