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Microsoft Teams brings people together in a virtual workplace. Just like in the office, PHSO's code of conduct continues to apply. PHSO will not tolerate ...

Complaints and concerns are a valuable source of feedback that can help your practice improve its service. We've put together ten tips to help you improve the ...

We are and should continue to work together to try and make sure that we offer as joined up a service as we possibly can. Rob Behrens: Okay, I want to move onto ...

We therefore believe that a unified Public Ombudsman Service should be created to bring together ombudsman responsibilities for all UK public services ...

This best practice is encouraging and shows the benefits of co-designing resources. ... a golden thread holding several of these recommendations together.

Oct 19, 2016 ... isk at every stage of its decision-making process, design a risk assessment framework ... to bring together changes to process,.

Jul 15, 2020 ... PHSO formed a working group to co-design a. Complaint Standards Framework. This consisted of UK health and social care regulators, other ...

the first national guidance for NHS CHC, creating a single framework and set of eligibility criteria for local commissioners to follow. ... together a document ...

My last year in school was a bit of a car crash, unfortunately. I was planning, in fact, I was planning to go into graphic design, would you believe? But I ...

... design of the outfit was obviously a great inspiration to me. That really ... together to learn from complaints and whistle-blowing, to improve the ...