Search Results

140 results

Untitled

5.3 Example poster explaining what happens when a service user makes a complaint (see below). 6. Version control. 6.1 Final – November 2022. Working together to ...

DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING

Mar 25, 2014 ... design and improve our service provision. It had also informed ... a diverse skills mix; and, an increasing focus on customers and the ...

Report on selected summaries of investigations by PHSO Feb and ...

collapsed due to a combination of her blood pressure medication and having ... but this was good luck rather than design. Putting it right. The Trust ...

Transcript of Radio Ombudsman #20: Dame Jackie Daniels on the ...

My last year in school was a bit of a car crash, unfortunately. I was planning, in fact, I was planning to go into graphic design, would you believe? But I ...

The Ombudsman's Annual Report and Accounts 2015–16

Nov 3, 2016 ... Together they are making sure that complaints really do make a difference. Ombudsman reform. Although our impact is hampered by the legislation ...

The Art of the Ombudsman: leadership through international crisis

... a three-person Board 'who work together in a collegial way'271 - the tendency to operate collectively is built into the organisation's rules, culture and ...

Lisa Cowley, CEO at Beacon Vision | Making Complaints Count ...

We deliver a program looking at how voluntary sector, local authority and NHS can come together to tackle health inequalities. And I also with another chief ...

1 PHSO BOARD OPEN SESSION MEETING 13 December 2018 ...

Dec 13, 2018 ... programme design. 19.6 Ruth Sawtell said that she was ... agreed, a full list of all Board and Committee dates will be issued, together.

The challenges of being an Ombudsman Podcast transcription Rob ...

We are and should continue to work together to try and make sure that we offer as joined up a service as we possibly can. Rob Behrens: Okay, I want to move onto ...

Introduction to the Social and Medical Models of Disability

The social model identifies the problems faced by disabled people as a consequence of external factors. For example, in the way organisations produce ...