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These remedies can include acknowledging and apologising for mistakes. We ... We have produced guidance for how organisations can produce an action plan.

services, and financial remedies to service-users. When recommending ... Email: phso.enquiries@ombudsman.org.uk www.ombudsman.org.uk. Follow us on: If ...

Jul 19, 2023 ... We worked jointly with the. Local Government and Social Care Ombudsman on guidance to tackle common mistakes in mental health in-patient ...

conclusions, and that follows established guidance;. • Produce robust and appropriate remedies for complaints about our service;. • Assess complaints based on ...

Oct 24, 2011 ... There may be some financial remedies not included in this data where we have asked a public body ... their policy and guidance. They then, ...

guidance. However, the severity of his illness meant his death at this time ... Local Government Ombudsman. We partly upheld this complaint. There was ...

1.1 This organisational assessment tool (see appendix A) is one of a number of supportive tools and guidance ... Ombudsman's Liaison Team liaisonmanagers@ ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu ... give colleagues the confidence and freedom to offer fair remedies to put things right ...

tools and guidance modules. It is designed to help ... 3.1 You will find all the available Complaint Standards materials on the. Ombudsman's website here.

Oct 19, 2016 ... Remedy, which are available at www.ombudsman.org.uk. 14 www.gov.uk ... This includes its Assessing fitness to drive (the Guide) which is meant to ...