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Principles of Good Complaint Handling
Good complaint handling means: Getting it right · Being customer focused · Being open and accountable · Acting fairly and proportionately · Putting things right ...
Principles of Good Complaint Handling
Feb 10, 2009 ... This document gives our views on the. Principles of Good Complaint Handling. We want public bodies and complainants to.
Putting things right | Parliamentary and Health Service Ombudsman ...
Principles of Good Complaint Handling · Introduction · Getting it right · Being customer focused · Being open and accountable · Acting fairly and proportionately ...
Good complaint handling
Make sure you meet the requirements of any regulations such as NHS complaints regulations and local policies and procedures. Follow the Ombudsman's principles ...
Summary - Parliamentary and Health Service Ombudsman (PHSO)
Principles of Good Complaint Handling · Summary · We use cookies on this site to enhance your user experience.
Getting it right | Parliamentary and Health Service Ombudsman ...
Principles of Good Complaint Handling · Introduction · Getting it right · Being customer focused · Being open and accountable · Acting fairly and proportionately ...
Our Principles | Parliamentary and Health Service Ombudsman ...
These three sets of Principles underpin our assessment of performance, our vision of good complaint handling and our approach to putting things right. The ...
Ombudsman's introduction to the Principles | Parliamentary and ...
They underpin our assessment of performance, our vision of good complaint handling and our approach to putting things right. The Principles are based on our ...
Introduction - Parliamentary and Health Service Ombudsman (PHSO)
Principles of Good Complaint Handling · Introduction · Getting it right · Being customer focused · Being open and accountable · Acting fairly and proportionately ...
Principles of Good Complaint Handling - Welsh
Jul 28, 2015 ... One of three sets of Principles which outline the approach we believe public organisations should adopt when delivering good administration ...