We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
This is a new secondment opportunity in the Learning and Development Team.
We are updating and improving MYLearning – our Learning Management System (LMS).
We want it to offer our internal users an ever greater learner experience. Our LMS will also be utilised as part of the Complaints Standards pilot for NHS and Central government organisations. The L&D Team are collaborating with the Liaison Team to deliver this project.
This role is a good opportunity to get involved in this project and to gain experience in an L&D setting working with our fast-paced, friendly and supportive L&D team.
The successful candidate will play a central role in designing, implementing and testing new functionality in the LMS, whilst providing front line support to our internal users. As the project progresses you will be able to get involved in supporting the introduction of new courses and processes in the LMS.
How to apply
Please submit your CV and Supporting Statement by 10AM on Friday the 14th of January 2022.