Ombudsman responds to appointment of new National Freedom to Speak Up Guardian
12 November 2021
Commenting on the appointment of Dr Jayne Chidgey-Clark as the new National Guardian for Freedom to Speak Up in the NHS in England, Ombudsman Rob Behrens said: I congratulate Jayne on her appointment to the vital role of National Guardian...
Media statements
International Ombudsman organisations urge UK Government to review Ombudsman’s access to ‘safe space’
9 November 2021
As ombudsman organisations from across the globe gather in Manchester this week, the International Ombudsman Institute (IOI) has ‘strongly endorsed’ support for the Parliamentary and Health Service Ombudsman (PHSO) to have access to ‘safe space’. Proposed new UK Government legislation...
Press releases
Barred from justice: vulnerable people locked out of legal aid to challenge unlawful deportation orders
3 November 2021
Three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders because of conflicting government procedures and lengthy delays. These are the findings of a Parliamentary and Health Service Ombudsman (PHSO) investigation...
Press releases
Ombudsman responds to Care Quality Commission’s State of Care 2020/21 report
22 October 2021
Parliamentary and Health Service Ombudsman, Rob Behrens, responds to the Care Quality Commission’s State of Care 2020/21 report: This report provides a valuable analysis of the impact COVID-19 has had on health and social care services, while rightly recognising the...
Media statements
Ombudsman welcomes Venice Commission’s Opinion on Health and Care Bill
19 October 2021
The Venice Commission has found that proposals in the Health and Care Bill could undermine public trust in the Parliamentary and Health Service Ombudsman (PHSO), and must be revised. The Ombudsman wrote to the Venice Commission to ask it to...
Corporate news