News
Ombudsman lends an ear to Stockton
17 March 2023
Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Stockton-on-Tees from Monday 20 to Tuesday 21 March for the first of a series of regional roadshows around the country to directly hear about issues facing members of the local...
Press releases
Amanda Amroliwala to stand down as Chief Executive
16 March 2023
Amanda Amroliwala has announced that she will leave her role as Chief Executive of the Parliamentary and Health Service Ombudsman later this year after over six years in the role. Amanda said: “PHSO is a remarkable organisation full of wonderful...
Corporate news
Ombudsman extremely concerned about culture at University Hospitals Birmingham
14 March 2023
Recent and ongoing investigations by the Parliamentary Health Service Ombudsman (PHSO) into University Hospitals Birmingham (UHB) have uncovered a number of significant concerns. Our investigations flagged serious issues around the culture and leadership of the Trust. These concerns have further...
Media statements
Urgent action needed to prevent eating disorder deaths
27 February 2023
The UK’s Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent further tragedies. Little progress has been made in the six years since the...
Press releases
Ombudsman comments on lack of progress on digitalisation of the NHS
17 February 2023
Ombudsman Rob Behrens comments on today's report from the Health and Social Care Committee's expert panel on the progress of the digitalisation of the NHS. "We called for improvements to NHS digital infrastructure to be treated as an urgent issue...
Media statements