News
Man misses out on life-saving treatment after delayed cancer diagnosis
16 February 2023
A 60-year-old man was denied potentially life-saving treatment after a hospital failed to diagnose his liver cancer for five months. Richard Excell, from Devon, was diagnosed with terminal liver cancer at Royal Devon and Exeter Hospital in December 2020. He...
Press releases
Improvements to digital infrastructure needed to tackle rise in cancer cases, PHSO lead clinician says
3 February 2023
Cancer Research UK has today revealed that if current trends continue, cancer cases will rise from the 384,000 diagnosed each year now, to over half a million by 2040. The report, Cancer in the UK: Overview 2023, was released ahead...
Media statements
Prioritising patient safety must be a top priority, says Ombudsman
2 February 2023
Ombudsman Rob Behrens comments on the report released today by the Healthcare Investigation Safety Branch (HSIB) on access to critical patient safety information. The report highlights a case where a patient was misidentified leading clinicians to think a do not...
Media statements
Ombudsman comments on Home Office decision to scrap Windrush recommendations
27 January 2023
Ombudsman Rob Behrens has commented today on the news the Government will drop three of the recommendations from Wendy Williams' lessons-learned review into the Windrush scandal. Home Secretary Suella Braverman has confirmed the Government will now no longer be running...
Media statements
Man gets back more than £8.5k of wrongly paid child support
26 January 2023
A man who unnecessarily paid over £8,500 in child support has received the money back after the national Ombudsman found failings by Child Maintenance Service (CMS). Mr E was contacted by CMS in 2014 following the breakdown of a relationship...
Press releases