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Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...

Jul 9, 2020 ... 3.5. Alan Graham advised that it was the recommendation of ARAC that the Board approve the 2019/20 Annual Report and Accounts, and that the ...

Jul 15, 2024 ... The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and UK adopted.

Oct 31, 2019 ... Having a culture where staff feel safe to raise concerns and report mistakes is essential... Bringing people together at our third annual Open ...

Sep 10, 2020 ... The PHSO should also include casework assurance scores against the Service Charter in its Annual Report. (Paragraph 40). We are committed to ...

All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...

Oct 23, 2023 ... ... shows the decision we made at each stage in our process. Further information can be found in the Ombudsman's annual report 2022-23.

Jul 6, 2022 ... Annual Report and Accounts. ARAC had looked in detail at the accounts on. 8 June 2022 at the technical walkthrough meeting. 3.2. Linda Farrant ...

Mar 5, 2020 ... Today the Parliamentary and Health Service Ombudsman publishes its first annual Ombudsman's Casework Report. The Report shows the wide range ...

Oct 30, 2020 ... The annual report also says on page 31 that “during the year PHSO, like other. Ombudsman services, saw a sustained increase in demand for our ...