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Jul 6, 2018 ... ii) Noted the Audit Risk and Assurance Committee Report 2017-18. 4 Annual Report and Accounts 2017-18 and National Audit Office Completion.

Oct 30, 2020 ... The annual report also says on page 31 that “during the year PHSO, like other. Ombudsman services, saw a sustained increase in demand for our ...

Oct 23, 2023 ... ... shows the decision we made at each stage in our process. Further information can be found in the Ombudsman's annual report 2022-23.

However the design of the system was limited by the ... 18.1 A report by Alex Robertson had been distributed to the Board, together with. The Ombudsman's Annual ...

Oct 25, 2019 ... Today we publish our Annual Report 2018-2019. The report documents the major milestones we have met to make improvements to our service over the ...

Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...

Dec 17, 2018 ... Annual Report, content and. Data. Published. Report. 6 Years. Archive Business Use. Assistant. Director of. Governance. Annual Reports content ...

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... In 2022, 78% of the workforce responded to the annual staff survey. Employee ...

PHSO Annual Report and Accounts 2015-16 (pdf). Nov 3, 2016 ... Together they are making sure that complaints really do make a difference. Ombudsman reform ...

Action: Full staff survey results to be circulated to Board members. 8.6. Members discussed the sustained increase in demand, and the causes ... Annual Report ...