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Sep 10, 2020 ... The PHSO should also include casework assurance scores against the Service Charter in its Annual Report. (Paragraph 40). We are committed to ...

Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...

Jul 6, 2022 ... Annual Report and Accounts. ARAC had looked in detail at the accounts on. 8 June 2022 at the technical walkthrough meeting. 3.2. Linda Farrant ...

Oct 30, 2020 ... The annual report also says on page 31 that “during the year PHSO, like other. Ombudsman services, saw a sustained increase in demand for our ...

Jul 6, 2018 ... ii) Noted the Audit Risk and Assurance Committee Report 2017-18. 4 Annual Report and Accounts 2017-18 and National Audit Office Completion.

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... In 2022, 78% of the workforce responded to the annual staff survey. Employee ...

Oct 2, 2019 ... The meeting followed the publication of our annual report. Presentations. Rob Behrens, Parliamentary and Health Service Ombudsman. The meeting ...

All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...

Staff surveys · Strategic plans and annual reports · Report by the National Audit Office · Gender pay gap report · Our strategy 2022 to 2025 · Our strategy 2025 ...

The Ombudsman's Annual Report and Accounts 2020-2021 (pdf). Jul 19, 2021 ... We also maintain a register of Board members' interests, which is published on ...