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Capturing and reporting on learning from complaints
The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. • Cabinet Office guidance on preparing annual reports and ...
How we are performing | Parliamentary and Health Service ...
Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...
DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING
Jun 13, 2013 ... 2.1 Sir Jon Shortridge stated that the Audit Committee had given very thorough consideration to the draft Annual Report and Resource Accounts at ...
Audit, Risk and Assurance Committee
Before the Accounting Officer signs off the Annual Report and Financial Statements, the Committee should scrutinise: that the accounting policies in place ...
Complaints about acute trusts April to June 2015
This differs from how we have reported on complaints in other reports, including our annual report, where information is reported on an individual complainant ...
Consultation responses
Our 2021-2022 Annual report and Accounts give details of our performance ... We lay our annual reports before Parliament each year. Consultation ...
Approved Minutes of the Board Extraordinary meeting held at 11:05 ...
Jul 9, 2020 ... 3.5. Alan Graham advised that it was the recommendation of ARAC that the Board approve the 2019/20 Annual Report and Accounts, and that the ...
Welcome to the first annual Ombudsman's Casework Report
Welcome to the first annual Ombudsman's Casework Report. "" By Rob Behrens Parliamentary and Health Service Ombudsman. 5 March 2020. Today we published the ...
Approved Minutes of the Extra-ordinary Board meeting held on 11 ...
Jul 11, 2019 ... The Board recorded their thanks to Richard Lord. PHSO Annual Report. 3.9. Alex Robertson outlined the changes that had been made to the Annual ...
Approved Minutes of the Board Extraordinary meeting held on 6 July ...
Jul 6, 2022 ... Annual Report and Accounts. ARAC had looked in detail at the accounts on. 8 June 2022 at the technical walkthrough meeting. 3.2. Linda Farrant ...