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| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt ...

Gender pay gap report | Parliamentary and Health Service ...

Gender pay gap report. All UK organisations with more than 250 ... Including our strategic plans and annual reports. Is the information on this ...

PHSO A4 letterheaded Millbank January 2019

Sep 10, 2020 ... The PHSO should also include casework assurance scores against the Service Charter in its Annual Report. (Paragraph 40). We are committed to ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's Annual Report and Accounts 2021-2022 (pdf). Jun 28, 2022 ... she was a member of the. Performance and Quality. Committee ... Board members ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Building costs and IT costs together make up a further 12%. COVID-19 ... I ...

1 EXTRAORDINARY BOARD MEETING 7 JULY 2017 Minutes

Jul 7, 2017 ... Report and Accounts for signature. 4. ANNUAL REPORT AND ACCOUNTS 2016/17 AND AUDIT COMPLETION. REPORT. 4.1. Sir Jon Shortridge advised that he ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's Annual Report and Accounts 2020-2021 (pdf). Jul 19, 2021 ... where she was a member of the Performance and Quality. Committee and Chair .

Approved Minutes of the Extra-ordinary Board meeting held on 11 ...

Jul 11, 2019 ... The Board recorded their thanks to Richard Lord. PHSO Annual Report. 3.9. Alex Robertson outlined the changes that had been made to the Annual ...

| Parliamentary and Health Service Ombudsman (PHSO)

Quality Standards together to ensure alignment and to set indicators. • Indicators should reflect that a good Ombudsman service adheres to a. PHSO Annual Report ...

Capturing and reporting on learning from complaints

The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. • Cabinet Office guidance on preparing annual reports and ...