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| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt ...

PHSO A4 letterheaded Millbank January 2019

Sep 10, 2020 ... The PHSO should also include casework assurance scores against the Service Charter in its Annual Report. (Paragraph 40). We are committed to ...

Capturing and reporting on learning from complaints

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

| Parliamentary and Health Service Ombudsman (PHSO)

22, PHSO has exposed injustice through its casework and investigation reports. In July 2021 PHSO published. Unlocking ... The Ombudsman's Annual Report and ...

What we achieved in 2022-23 | Parliamentary and Health Service ...

This is an extract from our Annual report 2022-23. The information below sets out our key achievements for the year, the first year of the new 2022-25 ...

Approved Minutes of the Extra-ordinary Board meeting held on 11 ...

Jul 11, 2019 ... The Board recorded their thanks to Richard Lord. PHSO Annual Report. 3.9. Alex Robertson outlined the changes that had been made to the Annual ...

Gender pay gap report | Parliamentary and Health Service ...

Gender pay gap report. All UK organisations with more than 250 ... Including our strategic plans and annual reports. Is the information on this ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Building costs and IT costs together make up a further 12%. COVID-19 ... I ...

1 EXTRAORDINARY BOARD MEETING 7 JULY 2017 Minutes

Jul 7, 2017 ... Report and Accounts for signature. 4. ANNUAL REPORT AND ACCOUNTS 2016/17 AND AUDIT COMPLETION. REPORT. 4.1. Sir Jon Shortridge advised that he ...

How we are performing | Parliamentary and Health Service ...

Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...