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Capturing and reporting on learning from complaints

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's Annual Report and Accounts 2021-2022 (pdf). Jul 18, 2022 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt of ...

Consultation responses | Parliamentary and Health Service ...

Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information ...

The Board

Annual business plan and budget; Annual Report and Accounts; All non-pay expenditure above £500k whether a single item, over the life of a single contract or ...

Gender pay gap report | Parliamentary and Health Service ...

Gender pay gap report. All UK organisations with more than 250 ... Including our strategic plans and annual reports. Is the information on this ...

Approved Minutes of the Extra-ordinary Board meeting held on 11 ...

Jul 11, 2019 ... The Board recorded their thanks to Richard Lord. PHSO Annual Report. 3.9. Alex Robertson outlined the changes that had been made to the Annual ...

How we are performing | Parliamentary and Health Service ...

Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...

Sample title

Jul 15, 2024 ... The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and UK adopted.

Capturing and reporting on learning from complaints | Parliamentary ...

All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...

Approved Minutes of the Board Extraordinary meeting held at 11:05 ...

Jul 9, 2020 ... approve the 2019/20 Annual Report and Accounts, and that the Chair sign the letter of representation. 4. PHSO Annual Report and Accounts 2019-20.