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Moving forward - Annual Report 2011-12
Jan 3, 2012 ... This report, my first as Parliamentary and Health Service. Ombudsman, describes the work of a precious public institution – one that has the ...
Corporate publications | Parliamentary and Health Service ...
Our 2019-20 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...
PACAC Annual Scrutiny Report 2019-20
Mar 25, 2021 ... The information provided in the PHSO annual report on the outcomes of enquiries and complaints should be made more transparent.
Capturing and reporting on learning from complaints
Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.
EXTRAORDINARY BOARD MEETING 29 September 2016 Minutes ...
Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...
Draft Minutes
Jul 3, 2025 ... The NAO had reviewed the Annual Report. They had not yet reviewed the updated governance statement in Paula Sussex's name. However, comments ...
What we achieved in 2022-23
This is an extract from our Annual report 2022-23. The information below sets out our key achievements for the year, the first year of the new 2022-25 ...
Corporate publications | Parliamentary and Health Service ...
Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...
Evaluation | Parliamentary and Health Service Ombudsman (PHSO)
We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.
Publications | Parliamentary and Health Service Ombudsman (PHSO)
Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...