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PACAC Annual Scrutiny Report 2022-23: response from the ...

May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...

Approved Minutes of the Board Extraordinary meeting held at 11:00 ...

Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...

Capturing and reporting on learning from complaints | Parliamentary ...

The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. Cabinet Office guidance on preparing annual reports and ...

| Parliamentary and Health Service Ombudsman (PHSO)

Staff surveys · Strategic plans and annual reports · Report by the National ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Performance against ...

DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING

Jun 13, 2013 ... Audit Committee's consideration of the PHSO 2012/13 Annual Report &. Resource Accounts. 2.1 Sir Jon Shortridge stated that the Audit ...

Evaluation | Parliamentary and Health Service Ombudsman (PHSO)

We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.

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Jul 15, 2024 ... The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and UK adopted.

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt ...

Publications | Parliamentary and Health Service Ombudsman (PHSO)

Our Annual report and accounts 2024 to 2025 give details of our performance over the past 12 months, including financial reports and statistical information ...

PHSO A4 letterheaded Millbank January 2019

Sep 10, 2020 ... The PHSO should also include casework assurance scores against the Service Charter in its Annual Report. (Paragraph 40). We are committed to ...