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Corporate publications | Parliamentary and Health Service ...
Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...
Annual data on complaints made to the Parliamentary and Health ...
Jul 24, 2024 ... ... 2024 and shows the decisions we made at each stage in the process. For further information see the Ombudsman's Annual report 2023 to 2024.
PACAC Annual Scrutiny Report 2022-23: response from the ...
May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...
| Parliamentary and Health Service Ombudsman (PHSO)
The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt ...
Capturing and reporting on learning from complaints | Parliamentary ...
The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. Cabinet Office guidance on preparing annual reports and ...
Approved Minutes of the Board Extraordinary meeting held at 11:00 ...
Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...
| Parliamentary and Health Service Ombudsman (PHSO)
Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Gender pay gap report · Our strategy ...
Capturing and reporting on learning from complaints
Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.
DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING
Jun 13, 2013 ... Audit Committee's consideration of the PHSO 2012/13 Annual Report &. Resource Accounts. 2.1 Sir Jon Shortridge stated that the Audit ...
| Parliamentary and Health Service Ombudsman (PHSO)
Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ... job ...