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Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...

Oct 2, 2019 ... The meeting followed the publication of our annual report. Presentations. Rob Behrens, Parliamentary and Health Service Ombudsman. The meeting ...

The achievements in this report belong to them. Dame Julie Mellor, DBE. Parliamentary and Health Service Ombudsman. Page 7. Annual Report and ...

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...

All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...

Mar 5, 2020 ... Today the Parliamentary and Health Service Ombudsman publishes its first annual Ombudsman's Casework Report. The Report shows the wide range ...

PHSO staff are required to report the offer or receipt of gifts and hospitality with a value of £25 or more, and we ... The Ombudsman's annual report and ...

Before the Accounting Officer signs off the Annual Report and Financial Statements, the Committee should scrutinise: that the accounting policies in place ...

We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.