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Aiming for impact
The achievements in this report belong to them. Dame Julie Mellor, DBE. Parliamentary and Health Service Ombudsman. Page 7. Annual Report and ...
Corporate publications
Our 2017-18 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints ...
Capturing and reporting on learning from complaints
Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.
Capturing and reporting on learning from complaints
All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...
855 results - | Parliamentary and Health Service Ombudsman (PHSO)
Jul 15, 2022 ... Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and ...
First annual casework report shows variety of complaints we see
Mar 5, 2020 ... Today the Parliamentary and Health Service Ombudsman publishes its first annual Ombudsman's Casework Report. The Report shows the wide range ...
Evaluation | Parliamentary and Health Service Ombudsman (PHSO)
We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.
Approved minutes-Board-7 July 2021
Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...
1 EXTRAORDINARY BOARD MEETING 7 JULY 2017 Minutes
Jul 7, 2017 ... 3.2. Alan Graham advised that the ARAC annual report had been circulated to. Board Members which detailed key areas of assurance and that a ...
DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING
Jun 13, 2013 ... Audit Committee's consideration of the PHSO 2012/13 Annual Report &. Resource Accounts. 2.1 Sir Jon Shortridge stated that the Audit ...