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Corporate publications | Parliamentary and Health Service ...

Our 2019-20 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Capturing and reporting on learning from complaints | Parliamentary ...

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

Draft Minutes

Jul 3, 2025 ... The NAO had reviewed the Annual Report. They had not yet reviewed the updated governance statement in Paula Sussex's name. However, comments ...

1 EXTRAORDINARY BOARD MEETING 29 September 2016 ...

Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...

Corporate publications | Parliamentary and Health Service ...

Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...

Publications | Parliamentary and Health Service Ombudsman (PHSO)

Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...

| Parliamentary and Health Service Ombudsman (PHSO)

We recognise acute liaison nurses' roles in care as a golden thread holding several of these recommendations together. The Ombudsman's Annual Report and ...

Evaluation | Parliamentary and Health Service Ombudsman (PHSO)

We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.

Approved Minutes of the Board Extraordinary meeting held at 11:00 ...

Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...

1 EXTRAORDINARY BOARD MEETING 7 JULY 2017 Minutes

Jul 7, 2017 ... 3.2. Alan Graham advised that the ARAC annual report had been circulated to. Board Members which detailed key areas of assurance and that a ...