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2021 Staff Survey
Oct 3, 2022 ... Further details about how the engagement index score and other headline scores are calculated is outlined in the final page of this report.
Complaints to the Parliamentary and Health Service Ombudsman ...
Sep 5, 2022 ... ... and other public services in 2021-22. The data shows the decision we made at each stage in our process. Casework process.
April to June 2021 performance statistics
April to June 2021 performance statistics ... We investigate complaints about the NHS in England and UK government departments and their agencies. Enquiries.
Quality Standards results 2021/22 Quarter 3 (October to December)
The Quality Standards scores are mapped and compared with the Service Charter commitment scores, which include feedback from complainants and organisations ...
The Ombudsman's Annual Report and Accounts 2021 - 2022
Jul 15, 2022 ... Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and ...
Our strategy 2018 to 2021 | Parliamentary and Health Service ...
Delivering an exemplary ombudsman service. Our new strategy sets out our vision to be an exemplary public services ombudsman. We will do this by providing ...
Working seminar on the Manchester Memorandum 2021
Save the date: Working seminar on the Manchester Memorandum 9-10 November 2021 The Parliamentary and Health Service Ombudsman (PHSO) UK in partnership with ...
Quality Standards results 2021/22 Quarter 2 (July to September)
The Quality Standards scores are mapped and compared with the Service Charter commitment scores, which include feedback from complainants and organisations ...
Quality Standards results 2021/22 Quarter 4 (January to March 2022)
The Quality Standards scores are mapped and compared with the Service Charter commitment scores, which include feedback from complainants and organisations ...
Gender pay gap report 2021
Based only on the employees whose salaries we do set, our mean pay gap is -2.73% and the median gap is 0%. As at the 31 March 2021, PHSO employed 441staff of ...