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Mar 22, 2022 ... The results of 2021 PHSO's stakeholder surveys are based on responses from over 4000 members of the public, over 100 MPs and 36 external ...

Quality Standards results 2021/22 Quarter 1 (April to June) · 1. We take equal consideration of the complainant's and OWI accounts statements and evidence · 2.

Sep 5, 2022 ... ... Government Departments and other public services in 2021-22. The data shows the decision we made at each stage in our process. Casework process.

We publish our performance on a quarterly basis. We now capture feedback from organisations we investigate as well as complainants to provide a better view of ...

The MP survey 2021, also conducted by YouGov, secured 103 responses from MPs via an online survey. Finally, the External Stakeholders survey was undertaken by ...

Jul 19, 2021 ... Annual Report and Accounts 2020-2021 ... Our 2020-2021 Annual report and Accounts give details of our performance over the past 12 months, ...

The MP survey 2021, also conducted by YouGov, secured 103 responses from MPs via an online survey. Finally, the External Stakeholders survey was undertaken by .

Our focus in 2021/22 will be to reduce the queue and return to a prompt and efficient service. We have therefore decided to delay the start of our new corporate ...

2021 Staff Survey (pdf). Oct 3, 2022 ... Further details about how the engagement index score and other headline scores are calculated is outlined in the ...

Sep 29, 2021 ... 16.1 The Board received a summary report from the Audit and Risk Assurance. Committee (ARAC) on 15 September 2021. 16.2 Members discussed the .