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Jul 19, 2021 ... Finally, in March 2021, PHSO and the South African Health Ombuds reached a twinning agreement to improve complaint handling across both ...

Spring 2021 Update. Page 2. Page 2 of 35. What's inside ... January to March 2021 · April to June 2021 · July to September 2021 · October to December 2021.

The Manchester Memorandum working seminar on the development of national Ombudsman institutions in Manchester, UK on 9-10 November 2021.

2021 Staff Survey (pdf). Oct 3, 2022 ... Further details about how the engagement index score and other headline scores are calculated is outlined in the ...

Jan 27, 2021 ... Rob Behrens confirmed that the case would not be discussed at the meeting. 3. PHSO Draft Business Plan 2021/22. 3.1. Amanda Amroliwala outlined ...

April to June 2021 performance statistics · April to June 2022 performance statistics · January to March 2021 performance statistics · January to March 2022 ...

81% of our workforce took part in the 2021 survey, offering their feedback on a range of topics including: management and leadership; change in the organisation ...

Oct 4, 2021 ... We publish the results each quarter. These results show how we performed against our Service Charter from April to June 2021. Share this page ...

As at the 31 March 2021, PHSO employed 441 staff of which 59% were female and 41% male. Remuneration Policy. The PHSO framework provides a fair and ...

Mar 24, 2021 ... The organisation's plans to launch the Complaints Standards at the end of. March 2021. • Board members' recent meeting with the Windrush ...