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Dec 18, 2014 ... ... report on action to improve procurement committed to in the Governance Statement of our Annual Report and Accounts 2013-2014. Both the Audit ...

All NHS organisations, and those that deliver NHS services, must submit an annual return of data on written complaints they have received. These returns are ...

The achievements in this report belong to them. Dame Julie Mellor, DBE. Parliamentary and Health Service Ombudsman. Page 7. Annual Report and ...

Jul 18, 2014 ... As the Parliamentary Public. Administration Select. Committee's report, Time for a. People's Ombudsman Service stated, we want to be clear about.

Jan 3, 2012 ... This report, my first as Parliamentary and Health Service. Ombudsman, describes the work of a precious public institution – one that has the ...

May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...

Mar 25, 2021 ... The information provided in the PHSO annual report on the outcomes of enquiries and complaints should be made more transparent.

Our 2019-20 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

Jul 24, 2024 ... ... 2024 and shows the decisions we made at each stage in the process. For further information see the Ombudsman's Annual report 2023 to 2024.