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Oct 22, 2019 ... Dr Bill Kirkup, CBE, was the Associate Chief Medical Officer at the Department of Health from 2005 to 2009. He chairs investigations into public ...

Sitemap · Foreword from the Ombudsman · Introduction · Delay in diagnosing and treating sepsis after a procedure · 48-hour delay in diagnosing and treating ...

Feb 27, 2023 ... The UK's Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent ...

​​We can only look at complaints about charities if they are about what a charity has done on behalf of a government department or the NHS in England.

Oct 25, 2022 ... Parliamentary and Health Service Ombudsman. MenuClick to open menu ... Continuing Healthcare: an investigation into Hounslow Clinical ...

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

In 2020 we published Making Complaints Count, a report on the state of local complaint handling across the NHS and UK Government departments.

Feb 17, 2015 ... Parliamentary and Health Service Ombudsman Julie Mellor said: Our investigation found that because of a series of errors at a hospital a woman ...

Oct 20, 2023 ... It echoes widespread concerns about people's access to and experience of healthcare, particularly around maternity and mental health services ...

Jul 17, 2019 ... The Parliamentary and Health Service. Ombudsman (PHSO) made significant progress in 2018-19 in setting out to meet the objectives of the three- ...