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Mar 3, 2020 ... © Parliamentary and Health Service Ombudsman copyright 2020. This publication is licensed under the terms of the Open Government. Licence v3 ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search. Search query. Home · Making a complaint · What to do before you come to us · What we ...

Feb 27, 2023 ... The UK's Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent ...

The Art of the Ombudsman: leadership through International Crisis. Contents · Parliamentary and Health Service Ombudsman's Executive Summary · Foreword by the ...

Capturing and reporting on learning from complaints · Managing challenging situations in complaint handling · The role of parent departments: overseeing ...

Oct 25, 2022 ... Parliamentary and Health Service Ombudsman. MenuClick to open menu ... Continuing Healthcare: an investigation into Hounslow Clinical ...

... Health Service Ombudsman. The Ombudsman makes final decisions on complaints that have not been resolved by the NHS, government departments and some other ...

In 2020 we published Making Complaints Count, a report on the state of local complaint handling across the NHS and UK Government departments.

It also enables senior leaders to come together regularly to ... We've been working in partnership to design a set of Complaint Standards for NHS staff.

... clinical specialisms that we see the most complaints about. We have a ... Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search.