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We investigate complaints about UK government departments, other public organisations and the NHS in England. Our service is free, fair and independent.

Foreword from the Ombudsman “Our recommendations are rooted in the findings from the casework and point to essential changes that should be made to prevent ...

We can look at complaints about healthcare services provided in a private hospital if the NHS paid for it. We can also look at complaints about NHS-funded ...

They include: judges and magistrates · education · local councils · Members of Parliament · police · private healthcare unless it was funded by the NHS. You ...

We're currently dealing with a high volume of complaints. Over the last year, we've seen a 25% increase in complaints needing further investigation.

Making a complaintTo complain about a UK government organisation or the NHS in England you can:

This page explains what you can do if you're not happy with a decision the NHS has made about continuing healthcare ... Parliamentary and Health Service Ombudsman.

May 21, 2024 ... Ombudsman Rebecca Hilsenrath has written to NHS wheelchair services provider AJM Healthcare to share her concerns following a sharp increase in complaints ...

Discharge from mental health care: making it safe and patient-centred · Foreword from the Ombudsman · Transfers in mental health care: a national picture ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time. Contents · Executive ...