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We investigate complaints about UK government departments, other public organisations and the NHS in England. Our service is free, fair and independent.

We are sorry that it could take some time before we can look at your case. Current wait times are: up to seven months for complaints about the NHS ...

Foreword from the Ombudsman “Our recommendations are rooted in the findings from the casework and point to essential changes that should be made to prevent ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... private healthcare unless it was funded by the NHS. You can find a list of ...

We can look at complaints about healthcare services provided in a private hospital if the NHS paid for it. We can also look at complaints about NHS-funded ...

Making a complaintTo complain about a UK government organisation or the NHS in England you can:

May 21, 2024 ... Ombudsman Rebecca Hilsenrath has written to NHS wheelchair services provider AJM Healthcare to share her concerns following a sharp increase in complaints ...

What is NHS continuing health care? NHS continuing healthcare (CHC) is a ... Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search.

Discharge from mental health care: making it safe and patient-centred · Foreword from the Ombudsman · Transfers in mental health care: a national picture ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time. Contents · Executive ...