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We investigate complaints about UK government departments, other public organisations and the NHS in England. Our service is free, fair and independent.

Foreword from the Ombudsman “Our recommendations are rooted in the findings from the casework and point to essential changes that should be made to prevent ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... private healthcare unless it was funded by the NHS. You can find a list of ...

Unfortunately by law we cannot look into complaints about privately-funded healthcare services. This includes care provided by Private Patient Units within ...

Making a complaint To complain about a UK government organisation or the NHS in England you can:

We're currently dealing with a high volume of complaints. Over the last year, we've seen a 31% increase in complaints needing further investigation.

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time. Contents · Executive ...

What is NHS continuing health care? NHS continuing healthcare (CHC) is a ... Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search.

Nov 4, 2020 ... Complaints to the Ombudsman about NHS continuing healthcare funding (CHC) have shown repeated failings in the way local Clinical ...

May 21, 2024 ... Ombudsman Rebecca Hilsenrath has written to NHS wheelchair services provider AJM Healthcare to share her concerns following a sharp increase ...