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Publications | Parliamentary and Health Service Ombudsman (PHSO)
Publications by type: Consultation responses, Corporate publications, Leaflets, Letters, Reports about government, Reports about NHS, Research
How we can help with complaints about continuing healthcare ...
This page explains what you can do if you're not happy with a decision the NHS has made about continuing healthcare funding, including when and how we can help.
Who we are
We combine the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England ( ...
Discharge from mental health care: making it safe and patient ...
Discharge from mental health care: making it safe and patient-centred. Contents · Foreword from the Ombudsman · Transfers in mental health ...
New report sheds light on top hospital complaints investigated by ...
Sep 22, 2015 ... The top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor ...
Complaints and other procedures | Parliamentary and Health ...
This guide will help you decide what to do when you're considering a complaint that involves another procedure or review.
Financial remedy | Parliamentary and Health Service Ombudsman ...
We look into complaints where someone believes they have experienced an injustice or hardship because an organisation has not acted properly.
Broken trust: making patient safety more than just a promise ...
Broken trust: making patient safety more than just a promise · Foreword from the Ombudsman · Executive summary · Introduction · Our casework evidence - clinical ...
Complaint forms | Parliamentary and Health Service Ombudsman ...
Complaint form for UK government services. You can make a complaint using our online complaint form. The person making the complaint will need to register and ...
Continuing Healthcare: Getting it right first time
Nov 3, 2020 ... © Parliamentary and Health Service Ombudsman ... Continuing Healthcare: Getting it right first time. 15. Complaints about NHS. Continuing.