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Maintaining momentum: driving improvements in mental health care ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search. Search query. Home · Making a complaint · What to do before you come to us · What we ...
Complaint forms | Parliamentary and Health Service Ombudsman ...
You can make a complaint using our online complaint form. The person making the complaint will need to register and login to do this. Or you can download one ...
Discharge from mental health care: making it safe and patient-centred
Discharge from mental health care: making it safe and patient-centred. Contents · Foreword from the Ombudsman · Transfers in mental health ...
How we can help with complaints about continuing healthcare ...
NHS continuing healthcare (CHC) is a package of care, arranged and paid for by the NHS, that you receive in your own home, a care home or another setting ...
New report sheds light on top hospital complaints investigated by ...
Sep 22, 2015 ... The top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor ...
Publications | Parliamentary and Health Service Ombudsman (PHSO)
The data published here includes data about the complaints PHSO received and the decisions made on complaints about the NHS in England and UK Government ...
Broken trust: making patient safety more than just a promise ...
Broken trust: making patient safety more than just a promise · Foreword from the Ombudsman · Executive summary · Introduction · Our casework evidence - clinical ...
The Art of the Ombudsman: leadership through International Crisis ...
Parliamentary and Health Service Ombudsman's Executive Summary · Foreword by the President of the International Ombudsman Institute · Introduction.
Too many people dying without dignity, Ombudsman service report ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time · Equality, Diversity and ...
Who we are
We combine the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England ( ...