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Parliamentary and Health Service Ombudsman's Executive Summary · Foreword by the President of the International Ombudsman Institute · Introduction.

Sep 22, 2015 ... The top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor ...

Nov 12, 2018 ... In recent years, the Parliamentary and Health Service Ombudsman (PHSO) has faced organisational crisis. Issues affecting its previous leadership ...

Feb 14, 2011 ... Parliamentary and Health Service Ombudsman. MenuClick to open menu ... Help us improve www.ombudsman.org.uk. How do you think we could ...

This page explains what you can do if you're not happy with a decision the NHS has made about continuing healthcare funding, including when and how we can help.

Publications by type: Consultation responses, Corporate publications, Leaflets, Letters, Reports about government, Reports about NHS, Research

Complaint form for UK government services. You can make a complaint using our online complaint form. The person making the complaint will need to register and ...

We look into complaints where someone believes they have experienced an injustice or hardship because an organisation has not acted properly.

We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations.

Broken trust: making patient safety more than just a promise · Foreword from the Ombudsman · Executive summary · Introduction · Our casework evidence - clinical ...