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How we can help with complaints about continuing healthcare ...
This page explains what you can do if you're not happy with a decision the NHS has made about continuing healthcare funding, including when and how we can help.
Publications | Parliamentary and Health Service Ombudsman (PHSO)
Publications by type: Consultation responses, Corporate publications, Leaflets, Letters, Reports about government, Reports about NHS, Research
Who we are
We combine the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England ( ...
Discharge from mental health care: making it safe and patient ...
Discharge from mental health care: making it safe and patient-centred. Contents · Foreword from the Ombudsman · Transfers in mental health ...
New report sheds light on top hospital complaints investigated by ...
Sep 22, 2015 ... The top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor ...
Financial remedy | Parliamentary and Health Service Ombudsman ...
We look into complaints where someone believes they have experienced an injustice or hardship because an organisation has not acted properly.
Broken trust: making patient safety more than just a promise ...
Broken trust: making patient safety more than just a promise · Foreword from the Ombudsman · Executive summary · Introduction · Our casework evidence - clinical ...
The Art of the Ombudsman: leadership through International Crisis ...
Parliamentary and Health Service Ombudsman's Executive Summary · Foreword by the President of the International Ombudsman Institute · Introduction.
| Parliamentary and Health Service Ombudsman (PHSO)
The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, ... Ombudsman ...
Value for Money Study
Nov 12, 2018 ... 13 Parliamentary and Health Services Ombudsman ... healthcare provision or because specialist remedies are provided for complaints in the health ...