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Jul 7, 2025 ... England's Health Ombudsman has warned of concerns about the diagnosis and care of stroke patients after the number of its investigations rose by ...

We look into complaints where someone believes they have experienced an injustice or hardship because an organisation has not acted properly.

Nov 3, 2020 ... © Parliamentary and Health Service Ombudsman ... Continuing Healthcare: Getting it right first time. 15. Complaints about NHS. Continuing.

May 9, 2024 ... PHSO independently investigate complaints about UK Government departments and the NHS in England. As the UK National Ombudsman, ...

Subscribe to our mailing list for regular updates about our work. Email Address. Contact us. Helpline 0345 015 4033. Monday to Thursday 9am to 4pm | Friday 8.30 ...

Mediation is a way for you and the organisation you are complaining about to work together to resolve issues raised in a complaint.

... Health Service Ombudsman. The Ombudsman makes final decisions on complaints that have not been resolved by the NHS, government departments and some other ..

Here you can find out what happens when we first receive your complaint, how we decide if we can investigate it and what to expect if we do.

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time · Equality, Diversity and ...

This includes complaints where: you identify that another procedure or review such as a patient safety investigation is taking place, or should be ...