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Nov 21, 2024 ... The Ombudsman recommended Royal Devon University Healthcare NHS Foundation Trust acknowledge the failings identified and apologise for the ...

This guide explains who we are, what we do and how to refer people to us. It explains how the Parliamentary and Health Service Ombudsman's processes fit in ...

How we deal with complaints ... Here you can find out what happens when we first receive your complaint, how we decide if we can investigate it and what to expect ...

Mar 20, 2018 ... The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, ...

We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations.

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Help us improve www.ombudsman.org.uk. How do you think we could make this ...

Who we are, staff having a discussion, what we do, how our casework makes a difference, see examples of our work and some of the issues we have tackled.

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time · Equality, Diversity and ...

The top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor ...

We're recruiting for a range of roles in both our Manchester and London offices. Watch our video below to find out why you should come and work for us.