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Referring people to the Ombudsman | Parliamentary and Health ...

This guide explains who we are, what we do and how to refer people to us. It explains how the Parliamentary and Health Service Ombudsman's processes fit in ...

NHS continuing healthcare failing to provide care for most ...

Nov 4, 2020 ... Complaints to the Ombudsman about NHS continuing healthcare funding (CHC) have shown repeated failings in the way local Clinical Commissioning ...

Principles of Good Complaint Handling | Parliamentary and Health ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Help us improve www.ombudsman.org.uk. How do you think we could make this ...

Press releases | Parliamentary and Health Service Ombudsman ...

A woman had to be tested for HIV after a doctor performed an intimate exam with a swab that had already been used on another person's genitals.

Maintaining momentum: driving improvements in mental health care

Mar 19, 2018 ... The material must be acknowledged as Parliamentary and Health Service Ombudsman copyright and the document title specified. Where third party ...

Making Complaints Count: Supporting complaints handling in the ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time · Equality, Diversity and ...

Introduction | Parliamentary and Health Service Ombudsman (PHSO)

This study outlines some of the specific challenges faced by Ombudsman schemes and details how effective functioning can sometimes be compromised.

Legislation for the Health Service Ombudsman

The main effect of the 1996 Act was to extend the Ombudsman's remit. It extended that to cover complaints about family health service providers (such as GPs) ...

Mental health patients are being failed as they leave care, warns ...

Feb 1, 2024 ... The report comes after the Parliamentary and Health Service Ombudsman (PHSO) analysed over 100 cases involving people with a mental health ...

Dying without dignity. Investigations by the parliamentary and health ...

irrespective of the healthcare setting. The cases in this report ... As the Parliamentary and Health Service. Ombudsman is at the apex of the complaints.