Search Results
How can the NHS and the PHSO get better at learning from mistakes?
This is a transcript of the first episode of our Radio Ombudsman podcast.Parliamentary and Health Service Ombudsman Rob Behrens talks to photographer, ...
Transcript of Radio Ombudsman #25: Will Powell on the tragic loss ...
You can also download a pdf of the transcript (PDF 195 KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob Behrens: This is Rob ...
Joshua Rozenberg and Rob Behrens on barriers to justice
This podcast features an interview between journalist and lawyer Joshua Rozenberg and Ombudsman Rob Behrens. It was recorded at The art of an effective ...
Hello, this is Rob Behrens here. Welcom
Podcast transcription. Rob Behrens: Hello, this is Rob Behrens here. Welcome to Radio. Ombudsman. My special guest today is Michael, or Mick King who is, as ...
Rebecca Hilsenrath on human rights challenges and opportunities
You can also download a pdf of the transcript (159 KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob: Hello. This is Rob ...
In conversation with European Ombudsman Emily O'Reilly
Jun 22, 2018 ... There is valuable learning for fellow ombudsmen around the world and for citizens of the UK and Europe. Future podcasts. Our next podcast guest ...
Sadia Mir, member of our Public Engagement and Advisory Group
Mar 17, 2026 ... Sarah Ord: Hello and welcome to Making Complaints Count, the podcast from the Parliamentary and Health Service Ombudsman, where we explore ...
Making complaints count: reflections on my first few months in office
Dec 1, 2025 ... I recently joined our senior caseworker James Glover for a special episode of our podcast series Making Complaints Count. It gave me a ...
Transcript of Radio Ombudsman #19: Sir Robert Francis on why ...
You can also download a pdf of the transcript (346 KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob Behrens: Hello, everyone, ...
Rosemary Agnew on the benefits of being a Complaints Standards ...
In our latest Radio Ombudsman podcast Rosemary Agnew, Scottish Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can ...