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podcast provider. You can also download a PDF of the transcript. [PDF 137KB]. Annie Wakefield: Hello and welcome to making complaints count our podcast where ..
Search - Parliamentary and Health Service Ombudsman (PHSO)
Podcast · News · Media FAQ · Events · Blog · Press office · Decisions · Publications · Home · News and blog · Blog. A milestone in making ... Supporting the ...
Search - Parliamentary and Health Service Ombudsman (PHSO)
This podcast features an interview between journalist and lawyer Joshua. Rozenberg and Ombudsman Rob Behrens. It was recorded at The art of an effective ...
Sandy Lewis, Director of the Maternity and Newborn Safety ...
Listen below, or find us on iTunes, Spotify or your preferred podcast provider. Roshana Amiri Hello and welcome to Making Complaints Count, the podcast from ...
Transcript of Radio Ombudsman podcast #5: What it takes to be an ...
Rob Behrens: This is what the Canadian ombudsman, Nora Farrell, calls 'structural impartiality'. Emily O'Reilly: Okay. Rob Behrens: It's ...
Transcript of Radio Ombudsman podcast #4 Sir David Behan
Transcript of Radio Ombudsman podcast #4. Sir David Behan: The transformation of the Care Quality Commission. Rob Behrens: Hello, and good morning, this is ...
Complaint Standards | Making Complaints Count
In the latest episode of our podcast we're joined by:Paul Hetherington, Inclusion and Experience Specialist, Improving Customer Delivery at DEFRAGemma Rauer ...
Dr Tony Dysart | Making Complaints Count
Anna Davies: Hello and welcome to Making Complaints Count, the podcast from the Parliamentary and Health Service Ombudsman, where we explore the power of ...
Transcript of Radio Ombudsman #3: Approaches to mediation and ...
This is a transcript of the third episode of our Radio Ombudsman podcast.Sarah Barclay, Founder of the Medical Mediation Foundation, draws on her many years ...
Episode one: Rebecca Hilsenrath
Ombudsman Rebecca Hilsenrath kicks off the first episode of our brand new podcast, Making Complaints Count. Joined by her Private Secretary, Faye Glover, ...