Search Results
The art of an effective Ombudsman: access to justice, accountability ...
The discussion will be available soon as a Radio Ombudsman podcast. Keynote lecture: Barriers to justice and opportunities for PHSO to address them through ...
New Standards will improve the way complaints are handled in ...
Oct 12, 2022 ... Talking in a recent PHSO podcast, the Complaints Champion for UK Government, Angela MacDonald, said: “We in the Civil Service and the ...
Events | Parliamentary and Health Service Ombudsman (PHSO)
Podcast · News ... This was followed by a lively Q&A session with a diverse and engaged audience. Listen to the Radio Ombudsman podcast of the lecture below: ...
Good leadership and complaints | Parliamentary and Health Service ...
Listen to our podcast with Dr Henrietta Hughes, the National Guardian for the NHS, explaining how NHS organisations can better support their Freedom To Speak Up ...
'An Ombudsman in peril': Rob Behrens visits Ukraine | Parliamentary ...
Jan 23, 2023 ... Podcast · News · Events · Blog · Press office · Decisions ... You can also hear me talk about the visit on the Ombudsman Association's podcast.
Annual Report 2018-19: A year of milestones in service improvements
Jul 19, 2019 ... We also produced further episodes of Radio Ombudsman, our regular podcast, with contributions from a range of interviewees. Guests included ...
How our casework makes a difference | Parliamentary and Health ...
... podcast on: SoundCloud | Spotify | iTunes. If you would like to find out more, please contact us at: publicaffairs@ombudsman.org.uk. How we have helped ...
Annual report 2022-23: an efficient, enhanced and effective modern ...
Jul 20, 2023 ... The Radio Ombudsman podcast has explored the dilemmas of Ombuds practice with complainants, Ombuds leaders and stakeholders across 29 episodes.
Transcript of Radio Ombudsman #13: Rosemary Agnew on the ...
In our latest Radio Ombudsman podcast Rosemary Agnew, Scottish. Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can ...
Encouraging reasonable challenge and the freedom to speak up ...
Dec 20, 2018 ... Listen to our Radio Ombudsman podcast on the importance of speaking up in the NHS. Related pages. Blowing the whistle: an investigation into ...