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Older patients' families struggle to complain about poor hospital care ...
Aug 17, 2017 ... Podcast · News · Events · Blog · Press office · Decisions · Publications · Home · News and blog · News. Older patients' families struggle to ...
Setting our sights on a new standard for complaints | Parliamentary ...
Nov 12, 2019 ... ... podcast. They talked about the SPSO's Complaints Standards Authority and model complaints handling process. In Scotland, all complaints ...
Assistant Director of Communications | Parliamentary and Health ...
Aug 17, 2021 ... ... podcast. You will also be joining the organisation at a time when we will be starting work on our next corporate strategy. The Ombudsman and ...
Transcription of Radio Ombudsman #16: Clinical Adviser Dr Tony ...
You can also download a pdf of the transcript (167KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob Behrens: Hello, everyone ...
Radio Ombudsman: Will Powell's 32-year quest for justice for son ...
May 16, 2022 ... I would like to thank Will for sharing his painful story yet again. I hope this podcast will help keep up the momentum needed so that Will gets ...
Leadership and complaints
... .org.uk. Helpline. 0345 015 4033. 8.30am - 5.30pm Monday to Friday. @PHSOmbudsman. Radio Ombudsman Podcast. Parliamentary and Health Service Ombudsman. 7.
PHSO business plan 2019/20
number of podcasts, continuing our ambition to become a more transparent and outward looking organisation. • We published a transparent set of principles and ...
World Patient Safety Day 2019: Why learning and accountability ...
Sep 17, 2019 ... Find out more about World Patient Safety Day. Listen to our Patient Safety podcast playlist. Share this page Print this page.
The art of an effective Ombudsman: access to justice, accountability ...
The discussion will be available soon as a Radio Ombudsman podcast. Keynote lecture: Barriers to justice and opportunities for PHSO to address them through ...
Good leadership and complaints | Parliamentary and Health Service ...
Listen to our podcast with Dr Henrietta Hughes, the National Guardian for the NHS, explaining how NHS organisations can better support their Freedom To Speak Up ...