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Lisa Cowley, CEO at Beacon Vision | Making Complaints Count ...

Listen below, or find us on iTunes, Spotify or your preferred podcast provider. Alison Smith: Hello and welcome to Making Complaints Count, the podcast from ...

Radio Ombudsman: From 'The Leaving of Liverpool' to the ...

Feb 16, 2018 ... Earlier this week I sat down with Michael King, Local Government and Social Care Ombudsman to record our second Radio Ombudsman podcast.

Transcript of Radio Ombudsman #13: Rosemary Agnew on the ...

In our latest Radio Ombudsman podcast Rosemary Agnew, Scottish Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can ...

Transcript of Radio Ombudsman #10: Jenna Brown on being an ...

You can also download a pdf of the transcript (134KB) or listen and subscribe to the podcast on SoundCloud and iTunes.

Transcript of Radio Ombudsman #32: Dr Sooj on making health ...

You can also download a pdf of the transcript (PDF 99 KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob Behrens: This is Rob ...

Transcript of Radio Ombudsman #15: Peter Tyndall on the value of ...

Rob Behrens: Hello, everyone, and welcome to Radio Ombudsman in lockdown, but the sun is shining outside my window. Our guest today is the first guest who ...

The power of complaints: reflecting on 2024 | Parliamentary and ...

Dec 20, 2024 ... A new podcast to help make complaints count · Spotlight on the Windrush Compensation Scheme · Women's State Pension age investigation.

Transcript of Radio Ombudsman #28: Polly Curtis on the ...

You can also download a pdf of the transcript (PDF 98 KB) or listen and subscribe to the podcast on SoundCloud, iTunes or Spotify. Rob Behrens: Hello, this is ...

Annual Report 2017-2018: A year of transformation | Parliamentary ...

Jul 18, 2018 ... I've particularly enjoyed recording our Radio Ombudsman podcasts where I host frank discussions on topics ranging from patient safety to good ...

Transcript of Radio Ombudsman #7: Driving improvements in mental ...

In this edition of our podcast, Parliamentary and Health Service Ombudsman Rob Behrens talks to Claire Murdoch, NHS England's National Director for Mental ...