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Organisations Listing - Health Service Ombudsman
This page contains a list of all the UK government departments and other public organisations we can investigate.
Our values - Parliamentary and Health Service Ombudsman (PHSO)
... public services. Our values. Our values are core to what we stand for. They have been developed in close consultation with our staff and all those who use ...
Providing an exceptional user experience
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... public services. This helps our caseworkers to understand the impacts on ...
Being customer focussed | Parliamentary and Health Service ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Public bodies should provide services that are easily accessible to their customers ...
Getting it right | Parliamentary and Health Service Ombudsman ...
Getting it right All public bodies must comply with the law and have regard for the rights of those concerned. They should act according to their statutory ...
Putting things right | Parliamentary and Health Service Ombudsman ...
Putting things right Providing fair and proportionate remedies is an integral part of good complaint handling. Where a public body has failed to get it ...
Ombudsman calls for national review of former NHS Trust's failure to ...
Jun 12, 2019 ... Rob Behrens, Parliamentary and Health Service Ombudsman, said: 'These vulnerable young men and their families were badly let down by North Essex ...
MP drop-in event: meet the Parliamentary and Health Service ...
The Parliamentary and Health Service Ombudsman (PHSO) provides an independent complaint handling service ... Ombudsman and how we help improve public services for ...
How we deal with complaints | Parliamentary and Health Service ...
Even if we cannot investigate your complaint, the information you provide will help us identify any wider public service issues that need to be improved. Here ...
Accessibility statement | Parliamentary and Health Service ...
The Parliamentary and Health Service Ombudsman is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile ...