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Feedback from people who use our service 2023/24 Quarter 2 (July ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 2 (July to September 2023). Q1. The PHSO ...

1 in 5 mental health patients don't feel safe in NHS care ...

Feb 19, 2020 ... Almost 70% of people said they had not been told how to complain by NHS staff. ... survey supports what we see too frequently in our casework.

FOR PUBLICATION MINUTES OF THE PHSO EXTRAORDINARY ...

Sep 17, 2013 ... 2.2 It was agreed that we would assess what had caused current staff survey results; decide on a plan to address them; and have a timeline ...

Minutes of the Board Open Session meeting held on 22 March 2023 ...

Mar 22, 2023 ... Action: Full staff survey results to be circulated to Board members. 8.6. Members discussed the sustained increase in demand, and the causes ...

Memorandum to the Public Administration and Constitutional Affairs ...

Oct 29, 2021 ... PHSO delivered nearly 1,500 days of training to staff 2020-21. This is equivalent to more than three days training per person. Staff survey ...

Annex C: The survey – summary | Parliamentary and Health Service ...

The survey asked closed questions and gave staff the opportunity to provide qualitative comments. Feedback was anonymous. We received 104 responses after a ...

Annual Report 2018-19: A year of milestones in service improvements

Jul 19, 2019 ... I am delighted that these initiatives have together resulted in a staff survey engagement score that is now above the benchmark for high ...

What we achieved in 2022-23 | Parliamentary and Health Service ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Following extensive staff consultation, we put in place a new hybrid ...

1 PHSO BOARD OPEN SESSION MEETING 31 January 2017 Minutes

Jan 31, 2017 ... 6.13 High level results of the 2016 staff survey had been shared with all staff within three weeks of the survey closing. Each Executive ...

Business Plan 2017-18

The annual staff survey overall engagement score increases by at least. 4%, with improvements also in the following areas: • visibility and accessibility of ...