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Minutes of the Board Open Session meeting held on 22 March 2023 ...

Mar 22, 2023 ... Action: Full staff survey results to be circulated to Board members. 8.6. Members discussed the sustained increase in demand, and the causes ...

Annual Report 2018-19: A year of milestones in service improvements

Jul 19, 2019 ... I am delighted that these initiatives have together resulted in a staff survey engagement score that is now above the benchmark for high ...

Business Plan 2017-18

The annual staff survey overall engagement score increases by at least. 4%, with improvements also in the following areas: • visibility and accessibility of ...

Complainant Feedback Survey 2015-16

May 9, 2016 ... Views on our complaint handling process, understanding of our role and perceptions of our staff. • Making recommendations and showing impact.

1 PHSO BOARD OPEN SESSION MEETING 31 January 2017 Minutes

Jan 31, 2017 ... 6.13 High level results of the 2016 staff survey had been shared with all staff within three weeks of the survey closing. Each Executive ...

September 2015 performance statistics | Parliamentary and Health ...

2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...

August 2015 performance statistics | Parliamentary and Health ...

2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...

March 2015 performance statistics | Parliamentary and Health ...

2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...

October 2015 performance statistics | Parliamentary and Health ...

2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...

UK Central Government Complaint Standards: Analysis of public ...

(Government deparment employee). Feedback on this section given outside the survey ... • buy-in from senior staff: staff felt that the Standards will not work if ...