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Objective one: improving access to our service

They carried out an online survey and in-depth interviews. We shared the ... 2024 staff survey · Changing how we gather and report feedback · Feedback from ...

PHSO business plan 2019/20

• Significant improvements in staff survey results for 2018/19 – our engagement score has risen from 60% to 67%, giving us confidence we are on the right ...

Minutes of the Board Open Session meeting held on 19 June 2024 ...

Jun 19, 2024 ... Following up on Staff Survey results. 11.3. The CDIO highlighted that he is now Executive Lead on FtSUG (previously the. COO). 11.4. Members ...

PHSO A4 letterheaded Millbank January 2019

Jul 7, 2022 ... complainant survey questions to remove any ambiguities. ... groups with staff across the organisation and an all-staff survey that will explore ...

Feedback from people who use our service 2023/24 Quarter 2 (July ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 2 (July to September 2023). Q1. The PHSO ...

Feedback from people who use our service 2024/25 Quarter 2 (July ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 2 (July to september 2025). Q1. The PHSO ...

Feedback from people who use our service 2024/25 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2025). Q1. The PHSO caseworker ...

Parliamentary and Health Service Ombudsman (PHSO)

Jan 12, 2018 ... Committee the data from our latest staff survey, which we will be publishing on our website as usual in the next few weeks. I am grateful to ...

Feedback from people who use our service 2023/24 Quarter 3 ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 3 (October - December 2023). Q1. The PHSO ...

Feedback from people who use our service 2023/24 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2023). Q1. The PHSO caseworker ...