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Agreed Minutes of the Board Open Session meeting held on 1 ...

Oct 1, 2019 ... The staff survey is aligned with the Civil Service Staff Survey and we have no influence over timing. 10.3 Amanda Campbell informed the ...

Making Complaints Count: Supporting complaints handling in the ...

Jul 15, 2020 ... Between October and December 2019, we conducted two online surveys to gather feedback from health staff. We produced two separate surveys for ...

Feedback from people who use our service 2024/25 Quarter 2 (July ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 2 (July to September 2024). Q1. The PHSO ...

Feedback from people who use our service 2024/25 Quarter 3 ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 3 (october to december 2024). Q1. The PHSO ...

PHSO A4 letterheaded Millbank January 2019

Jul 7, 2022 ... complainant survey questions to remove any ambiguities. ... groups with staff across the organisation and an all-staff survey that will explore ...

Making a difference

Staff survey every year. Annual governance statement. Annual resource accounts. Page 12. Risk management. A key part of our approach to delivering our. Key ...

Report on Complaint Standards consultation

The consultation included: • Online surveys. • Virtual engagement events, where PHSO met with NHS staff, patient advocacy groups and other.

Minutes of the Board Open Session meeting held on 19 June 2024 ...

Jun 19, 2024 ... Following up on Staff Survey results. 11.3. The CDIO highlighted that he is now Executive Lead on FtSUG (previously the. COO). 11.4. Members ...

Complainant Feedback Survey 2014-15

A similar proportion said that when they first got in touch with us, staff clearly explained our complaints process and what we can and can't do. The majority ...

Feedback from people who use our service 2023/24 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2023). Q1. The PHSO caseworker ...