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Feedback from people who use our service 2024/25 Quarter 2 (July ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 2 (July to September 2024). Q1. The PHSO ...

Report on Complaint Standards consultation

The consultation included: • Online surveys. • Virtual engagement events, where PHSO met with NHS staff, patient advocacy groups and other.

Making a difference

Staff survey every year. Annual governance statement. Annual resource accounts. Page 12. Risk management. A key part of our approach to delivering our. Key ...

Minutes of the Board Open Session meeting held on 19 June 2024 ...

Jun 19, 2024 ... Following up on Staff Survey results. 11.3. The CDIO highlighted that he is now Executive Lead on FtSUG (previously the. COO). 11.4. Members ...

Complainant Feedback Survey 2014-15

A similar proportion said that when they first got in touch with us, staff clearly explained our complaints process and what we can and can't do. The majority ...

Feedback from people who use our service 2023/24 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2023). Q1. The PHSO caseworker ...

1 PHSO BOARD OPEN SESSION MEETING 13 December 2018 ...

Dec 13, 2018 ... The report was noted. 10.2 Amanda Campbell referred to the Staff Survey results (item 20). She said that she was proud of the Senior Leadership ...

Objective three: contributing to a culture of learning and ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Since then, we have delivered 743 training sessions to 563 NHS staff from more ...

1 in 5 mental health patients don't feel safe in NHS care ...

Feb 19, 2020 ... Almost 70% of people said they had not been told how to complain by NHS staff. ... survey supports what we see too frequently in our casework.

Feedback from people who use our service 2023/24 Quarter 3 ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 3 (October - December 2023). Q1. The PHSO ...