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Memorandum to the Public Administration and Constitutional Affairs ...
Oct 20, 2023 ... Staff survey results 2022. C. Positive Complainant feedback. Page 11. 11. Appendix A: Performance against the Service Charter.
Written evidence - Parliamentary and Health Service Ombudsman
Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...
Approved Minutes of the Board Open Session meeting held on 12 ...
Dec 12, 2019 ... This has been deferred to March 2020 to align with the Staff Survey. •. June 2019 Board meeting, item 13.1: Page 3. Ruth Sawtell accepts that ...
Approved Board minutes-Open Session -17 December 2020 ...
Dec 17, 2020 ... headlines from the 2020 Staff Survey. 9.2. Amanda Amroliwala informed the Board that PHSO's Finance Team had won the. Finance Team of the Year ...
Feedback from people who use our service 2023/24 Quarter 4 ...
2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 4 (January - MArch 2024). Q1. The PHSO ...
Memorandum to the Public Administration and Constitutional Affairs ...
Oct 30, 2020 ... We have commissioned an independent agency to run the 2020-21 staff survey. In 2019 we launched a new Equality, Diversity and Inclusion Strategy ...
BOARD MEETING 28 September 2015 (Draft) Minutes
Sep 28, 2015 ... 1.2 It was agreed by the Board to defer consideration of the items on the PHSO staff survey results and Ombudsman reform. 2. Audit Committee ...
1 PHSO BOARD OPEN SESSION MEETING 28 September 2017 ...
Sep 28, 2017 ... Ruth Sawtell said that it had been disappointing to see the fall in staff engagement reported in the June. 2017 pulse survey. Amanda Campbell ...
Broken trust: making patient safety more than just a promise
In the latest NHS Staff Survey, nearly 40% reported they did not feel safe to speak up about anything that concerns them in their organisation. More ...
Approved Minutes of the Board Open Session meeting held on 19 ...
Mar 19, 2020 ... on the Staff Survey had been shared with the Executive and Senior Leadership. Teams. Conversations were now starting with staff. 6.2. Board ...