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Making Complaints Count: Supporting complaints handling in the ...
Jul 15, 2020 ... Between October and December 2019, we conducted two online surveys to gather feedback from health staff. We produced two separate surveys for ...
Approved Minutes of the Board Open Session meeting held on 19 ...
Mar 19, 2020 ... on the Staff Survey had been shared with the Executive and Senior Leadership. Teams. Conversations were now starting with staff. 6.2. Board ...
PACAC Annual Scrutiny Report 2021-22: response from the ...
May 24, 2023 ... Unfortunately, it is not uncommon for PHSO staff to encounter abuse from members of the public. A survey of. 140 of PHSO's clinical advisers ...
PHSO business plan 2019/20
• Significant improvements in staff survey results for 2018/19 – our engagement score has risen from 60% to 67%, giving us confidence we are on the right ...
Agreed Minutes of the Board Open Session meeting held on 1 ...
Oct 1, 2019 ... The staff survey is aligned with the Civil Service Staff Survey and we have no influence over timing. 10.3 Amanda Campbell informed the ...
Approved Minutes of the Board Open Session meeting held on 23 ...
Mar 23, 2022 ... staff in the Casework Academy, but that we are losing staff into the recruitment ... 10.4 The Board noted the report. 11. PHSO Staff Survey 2021.
Minutes of the Board Open Session meeting held on 19 June 2024 ...
Jun 19, 2024 ... Following up on Staff Survey results. 11.3. The CDIO highlighted that he is now Executive Lead on FtSUG (previously the. COO). 11.4. Members ...
Untitled
Jan 12, 2018 ... Committee the data from our latest staff survey, which we will be publishing on our website as usual in the next few weeks. I am grateful to ...
Feedback from people who use our service 2024/25 Quarter 1 (April ...
2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2024). Q1. The PHSO caseworker ...
PHSO A4 letterheaded Millbank January 2019
Jul 7, 2022 ... complainant survey questions to remove any ambiguities. ... groups with staff across the organisation and an all-staff survey that will explore ...