Search Results
Memorandum to the Public Administration and Constitutional Affairs ...
Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...
Memorandum to the Public Administration and Constitutional Affairs ...
Nov 3, 2022 ... Despite the impact of the pandemic on staff at the time our 2021 staff survey was carried out, the overall staff engagement score rose from 66% ...
Minutes (Final)
Nov 27, 2014 ... Annual Report and the staff survey. The Board requested that they are kept informed regarding progress on these issues. Jane Martin asked ...
Approved Board minutes Open Session - 24 March 2021
Mar 24, 2021 ... 9.6. The Board noted the report. Rob Behrens resumed the Chair. 10. Staff Survey results 2020. 10.1 The Board considered a paper setting out ...
Media statements | Parliamentary and Health Service Ombudsman ...
Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...
June 2015 performance statistics
2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...
PHSO response to PACAC inquiry report
Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...
NHS Complaint Standards 2021-22 Pilots Evaluation Framework
- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).
July to September 2022 performance statistics
2024 staff survey · Changing how we gather and report feedback · Feedback from people who use our service 2023/24 Quarter 1 (April to June) · Feedback from ...
Parliamentary and Health Service Ombudsman (PHSO)
Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...