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Introduction | Parliamentary and Health Service Ombudsman (PHSO)

And there are freedom to speak up guardians to give staff a route to report patient safety issues in each hospital. ... In the latest NHS Staff Survey, nearly 40% ...

Feedback from people who use our service 2024/25 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2024). Q1. The PHSO caseworker ...

Feedback from people who use our service 2024/25 Quarter 4 ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 4 (october to december 2024). Q1. The PHSO ...

1 PHSO BOARD OPEN SESSION MEETING 25 OCTOBER 2016 ...

Oct 25, 2016 ... 8.2 A staff survey had been undertaken between 1 and 19 September 2016. ... Future surveys to look at treatment of minority staff, staff on ...

Approved Minutes of the Board Open Session meeting held on 17 ...

Dec 17, 2020 ... headlines from the 2020 Staff Survey. 9.2. Amanda Amroliwala informed the Board that PHSO's Finance Team had won the. Finance Team of the Year ...

Written evidence - Parliamentary and Health Service Ombudsman

Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...

Minutes of the Board Open Session meeting held on 18 June 2025 ...

Jun 18, 2025 ... Action: KC to provide detailed staff survey results and learning to the. September Board meeting. 12. Chief Executive's Report to the Board.

BOARD MEETING 28 September 2015 (Draft) Minutes

Sep 28, 2015 ... 1.2 It was agreed by the Board to defer consideration of the items on the PHSO staff survey results and Ombudsman reform. 2. Audit Committee ...

1 PHSO BOARD OPEN SESSION MEETING 28 September 2017 ...

Sep 28, 2017 ... Ruth Sawtell said that it had been disappointing to see the fall in staff engagement reported in the June. 2017 pulse survey. Amanda Campbell ...

Approved Minutes of the Board Open Session meeting held on 19 ...

Mar 19, 2020 ... on the Staff Survey had been shared with the Executive and Senior Leadership. Teams. Conversations were now starting with staff. 6.2. Board ...