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News | Parliamentary and Health Service Ombudsman (PHSO)

Feb 24, 2015 ... Parliamentary and Health Service Ombudsman statement on NHS staff survey ... A Parliamentary and Health Service Ombudsman spokesperson said: ...

Media statements | Parliamentary and Health Service Ombudsman ...

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...

Memorandum to the Public Administration and Constitutional Affairs ...

Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...

PHSO response to PACAC inquiry report | Parliamentary and Health ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).

Pay gap report 2023

Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...

65% 77% 85% 80% 85% 45% 80% 73% 58% 54%

Another senior member of staff in PHSO. 11. Someone I ... Comparisons to the previous survey relate to the results from the 2018 Civil Service People Survey.

Memorandum to the Public Administration and Constitutional Affairs ...

Oct 20, 2023 ... Staff survey results 2022. C. Positive Complainant feedback. Page 11. 11. Appendix A: Performance against the Service Charter.

Approved Minutes of the Board Open Session meeting held on 17 ...

Dec 17, 2020 ... headlines from the 2020 Staff Survey. 9.2. Amanda Amroliwala informed the Board that PHSO's Finance Team had won the. Finance Team of the Year ...

Feedback from people who use our service 2024/25 Quarter 1 (April ...

2024 staff survey · Changing how we gather and report feedback · Feedback from ... Survey Questions, Quarter 1 (April to June 2024). Q1. The PHSO caseworker ...