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Mar 6, 2015 ... Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman ...

- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).

Oct 20, 2023 ... Staff survey results 2022. C. Positive Complainant feedback. Page 11. 11. Appendix A: Performance against the Service Charter.

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...

Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...

A similar proportion said that when they first got in touch with us, staff clearly explained our complaints process and what we can and can't do. The majority ...

Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...

Another senior member of staff in PHSO. 11. Someone I ... Comparisons to the previous survey relate to the results from the 2018 Civil Service People Survey.