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Minutes (Final)
Nov 27, 2014 ... Annual Report and the staff survey. The Board requested that they are kept informed regarding progress on these issues. Jane Martin asked ...
Approved Minutes of the Board Open Session meeting held on 24 ...
Mar 24, 2021 ... How the survey results would be taken forward with staff to develop a constructive narrative. 10.3 The Board noted the report. 11. 2021/22 ...
News | Parliamentary and Health Service Ombudsman (PHSO)
Mar 6, 2015 ... Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman ...
NHS Complaint Standards 2021-22 Pilots Evaluation Framework
- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).
Pay gap report 2023
Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...
Memorandum to the Public Administration and Constitutional Affairs ...
Oct 20, 2023 ... Staff survey results 2022. C. Positive Complainant feedback. Page 11. 11. Appendix A: Performance against the Service Charter.
| Parliamentary and Health Service Ombudsman (PHSO)
2021 Staff Survey (pdf). Oct 3, 2022 ... Further details about how the engagement index score and other headline scores are calculated is outlined in the ...
Memorandum to the Public Administration and Constitutional Affairs ...
Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...
PHSO response to PACAC inquiry report | Parliamentary and Health ...
Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...
Written evidence - Parliamentary and Health Service Ombudsman
Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...