Search Results

410 results

Minutes (Final)

Nov 27, 2014 ... Annual Report and the staff survey. The Board requested that they are kept informed regarding progress on these issues. Jane Martin asked ...

Approved Minutes of the Board Open Session meeting held on 24 ...

Mar 24, 2021 ... 9.6. The Board noted the report. Rob Behrens resumed the Chair. 10. Staff Survey results 2020. 10.1 The Board considered a paper setting out ...

Business plan 2025 to 2026

• Staff survey questions: • The Ombudsman and CEO are sufficiently visible. • I believe that the Ombudsman and CEO have a clear vision for the future of PHSO ...

Media statements | Parliamentary and Health Service Ombudsman ...

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...

Approved Minutes of the Board Open Session meeting held on 19 ...

Mar 19, 2025 ... ACTION: Staff Survey to return as a standing item under the 'People, Equality. Diversity and Inclusion' section of the Board Forward Plan ...

Memorandum to the Public Administration and Constitutional Affairs ...

Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...

PHSO response to PACAC inquiry report | Parliamentary and Health ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

| Parliamentary and Health Service Ombudsman (PHSO)

In 2022, 78% of the workforce responded to the annual staff survey. Employee ... PACAC (Public Administration and Constitutional Affairs Committee) (pdf).

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... In 2022, 78% of the workforce responded to the annual staff survey. Employee ...

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).