Search Results

388 results

Approved Minutes of the Board Open Session meeting held on 24 ...

Mar 24, 2021 ... How the survey results would be taken forward with staff to develop a constructive narrative. 10.3 The Board noted the report. 11. 2021/22 ...

Media statements | Parliamentary and Health Service Ombudsman ...

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...

PHSO response to PACAC inquiry report | Parliamentary and Health ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

Memorandum to the Public Administration and Constitutional Affairs ...

Oct 20, 2023 ... Staff survey results 2022. C. Positive Complainant feedback. Page 11. 11. Appendix A: Performance against the Service Charter.

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).

Memorandum to the Public Administration and Constitutional Affairs ...

Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...

Pay gap report 2023

Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...

65% 77% 85% 80% 85% 45% 80% 73% 58% 54%

Another senior member of staff in PHSO. 11. Someone I ... Comparisons to the previous survey relate to the results from the 2018 Civil Service People Survey.

| Parliamentary and Health Service Ombudsman (PHSO)

How we are performing · 2024 staff survey · ​Freedom of information and data protection · Our Publication Scheme · Strategic plans and annual reports · Report by ...

1 PHSO BOARD OPEN SESSION MEETING 25 OCTOBER 2016 ...

Oct 25, 2016 ... 8.2 A staff survey had been undertaken between 1 and 19 September 2016. ... Future surveys to look at treatment of minority staff, staff on ...