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Business plan 2025 to 2026

• Staff survey questions: • The Ombudsman and CEO are sufficiently visible. • I believe that the Ombudsman and CEO have a clear vision for the future of PHSO ...

Approved Minutes of the Board Open Session meeting held on 24 ...

Mar 24, 2021 ... 9.6. The Board noted the report. Rob Behrens resumed the Chair. 10. Staff Survey results 2020. 10.1 The Board considered a paper setting out ...

Media statements | Parliamentary and Health Service Ombudsman ...

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 February 2015. A Parliamentary and Health Service Ombudsman spokesperson said ...

Approved Minutes of the Board Open Session meeting held on 19 ...

Mar 19, 2025 ... ACTION: Staff Survey to return as a standing item under the 'People, Equality. Diversity and Inclusion' section of the Board Forward Plan ...

Memorandum to the Public Administration and Constitutional Affairs ...

Apr 24, 2020 ... We have also appended some recent feedback from complainants, performance against our Service Charter, a summary of the latest staff survey ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... In 2022, 78% of the workforce responded to the annual staff survey. Employee ...

PHSO response to PACAC inquiry report | Parliamentary and Health ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

- End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at Mid Pilot and End-of-pilot phases).

| Parliamentary and Health Service Ombudsman (PHSO)

Staff surveys · 2016 staff survey · 2020 staff survey · 2021 staff survey · 2023 staff survey · 2017 staff survey · 2018 Staff survey · 2015 staff survey · 2013 ...

Pay gap report 2023

Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...