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Good end of life care depends on good communication. When patients and families receive clear, honest and timely information, they are better able to face ...

Jun 5, 2026 ... Effective communication is a critical tool in preventing harm. This has been highlighted in a case where a child was left bleeding and in severe ...

Our casework also identified communication failings between various teams involved in the care of a patient. These include delays in decision-making about ...

Communication with the patient Patients who are approaching the end of their life rely on effective communication about their health.

Communication is critical to good care in all health settings, and particularly so in mental health services, where an individual's decision making and ...

Families, friends and carers play a crucial role in supporting people at the end of life. To do this effectively, they need to receive clear and timely ...

We found failings in communication by the Trust's medical team on the ward and its specialist teams. The medical team waited for the MDT meeting outcome and ...

Clinicians emphasised that developing communication skills and growing confidence happens with experience rather than formal training. Clinicians highlighted ...

Case study 2: Poor communication with a patient about his long-term prognosis and end of life wishes What happened Mr Y was being treated for acute ...

Clinicians said this requires them to be mindful of cultural values and religious beliefs, and to carefully tailor their communication, drawing on emotional ...