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DWP was aware the pension changes could negatively affect people with long periods of contracting out who were due to reach State Pension Age.

Responses to complaints are shared. If something needs to be better, then this happens. A response to a complaint is says what happened, and what will be done ...

Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...

The Treatment Centre took steps to improve its communication about waiting times, so that other patients do not have a similar experience. The CCG apologised to ...

We are continuing to respond to enquiries from current complainants and accept new complaints about communication of changes in state pension age, and ...

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication. Poor care, ...

Update on the handling of complaints about the communication of state pension age changes for women by the Parliamentary and Health Service Ombudsman.

communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told us it made ...

communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told ...