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The complaint. Complainants N and T complained that the DWP failed to communicate that the introduction of the new state pension system could have a negative ...

Poor communicaton Almost all the cases we looked at highlighted failings in communication: between clinician and patient, clinicians and families, ...

Failure to communicate treatment options, what to expect and funeral information after miscarriage The complaint Miss O complained about the care and ...

Communication is critical to good care in all health settings, and particularly so in mental health services, where an individual's decision making and ...

Effective communication between professionals who understand the aims and potential risks of discharge is vital to make assessments and planning as ...

communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told ...

Failure to communicate and follow national guidance The complaint Miss A complained about some of the care Barts Health NHS Trust gave her in 2020 during ...

Recommendations. Sir Liam proposed that: there should be greater contact and better communication with complainants, including sharing the qualifications and ...

What are the complaints about? Women tell us that they have experienced financial loss and a negative impact on their health, emotional well-being and domestic ...

We are seeking an experienced interim Head of External Communications to develop and deliver creative and impactful communication strategies and campaigns.