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| Parliamentary and Health Service Ombudsman (PHSO)
Complaints about communication of changes to women's state pension age · Government organisations we can investigate · How we can help with complaints about ...
MP briefing on complaints about communication of changes to ...
Women tell us that they have experienced financial loss and a negative impact on their health, emotional well-being and domestic situations as a result of poor ...
Women's State Pension age and associated issues: investigation ...
Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...
| Parliamentary and Health Service Ombudsman (PHSO)
communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told ...
Poor communication is at heart of many dental complaints, finds ...
Jan 31, 2015 ... 'Clear, effective communication will help prevent many of the complaints we see about dental charging and will allow patients to make informed ...
| Parliamentary and Health Service Ombudsman (PHSO)
Jan 15, 2025 ... “Poor communication from Government departments damages trust in public services. “DWP has a history of failing to communicate pension policy .
Failures in communication caused lost income for sea bass fishers ...
Complainant D wanted to buy a boat that had permission to fish for sea bass. They found a boat that someone else owned and wanted to buy it. Complainant D ...
Letter to William Wragg MP about our ongoing DWP investigation ...
Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.
Complaints to the Ombudsman about the communication of changes ...
Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...
Women's State Pension age: our findings on the Department for ...
We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...