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| Parliamentary and Health Service Ombudsman (PHSO)
Jan 15, 2025 ... “Poor communication from Government departments damages trust in public services. “DWP has a history of failing to communicate pension policy .
| Parliamentary and Health Service Ombudsman (PHSO)
The Trust has acknowledged and apologised for the poor communication with Mr M. Health or Parliamentary. Health. Organisations we investigated. Airedale NHS ...
| Parliamentary and Health Service Ombudsman (PHSO)
Poor communication with patient's family | Parliamentary and Health. The Trust did not communicate well with Mr Ys family and did not explain the reasons why ...
| Parliamentary and Health Service Ombudsman (PHSO)
communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told us it made ...
Women's State Pension age and associated issues: investigation ...
Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...
Failures in communication caused lost income for sea bass fishers ...
Complainant V complained that MMO did not provide clear information about what supporting information it needed so that they could get authorisation to fish for ...
Poor communication is at heart of many dental complaints, finds ...
Jan 31, 2015 ... 'Clear, effective communication will help prevent many of the complaints we see about dental charging and will allow patients to make informed ...
Letter to William Wragg MP about our ongoing DWP investigation ...
Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.
Poor communication and delays left people not knowing whether ...
Complainant M complained that it took DVLA too long to reach a decision about issuing them with a driving licence and did not consider the advice of ...
Complaints to the Ombudsman about the communication of changes ...
Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...