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| Parliamentary and Health Service Ombudsman (PHSO)

The Trust has acknowledged and apologised for the poor communication with Mr M. Health or Parliamentary. Health. Organisations we investigated. Airedale NHS ...

| Parliamentary and Health Service Ombudsman (PHSO)

Jan 15, 2025 ... “Poor communication from Government departments damages trust in public services. “DWP has a history of failing to communicate pension policy .

| Parliamentary and Health Service Ombudsman (PHSO)

Poor care, communication and involvement of patient in her own care planning ... ... We are looking for an experienced, creative communications officer to join ...

Poor communication is at heart of many dental complaints, finds ...

Jan 31, 2015 ... 'Clear, effective communication will help prevent many of the complaints we see about dental charging and will allow patients to make informed ...

Letter to William Wragg MP about our ongoing DWP investigation ...

Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.

Failures in communication caused lost income for sea bass fishers ...

Complainant V complained that MMO did not provide clear information about what supporting information it needed so that they could get authorisation to fish for ...

Women's State Pension age and associated issues: investigation ...

Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...

Complaints to the Ombudsman about the communication of changes ...

Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...

New report sheds light on top hospital complaints investigated by ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

Women's State Pension age: our findings on the Department for ...

We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...