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Failure to communicate and follow national guidance The complaint Miss A complained about some of the care Barts Health NHS Trust gave her in 2020 during ...

Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...

Organisation we investigated: Driver and Vehicle Licensing Agency (DVLA) Date investigations closed: 27 March 2019 and 30 September 2019.

Poor communication with the person who is dying, and those close to them, means there are uncertainties, unrealistic expectations, indecision about preferences, ...

Communications to develop and deliver creative and impactful communication strategies and campaigns. Failings in communication at rehabilitation hospital.

HMCTS is piloting a new guide for staff to help them when they write to their customers, called the “Human Voice of Justice”. The guide supports staff so that ...

Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, .

Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.