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| Parliamentary and Health Service Ombudsman (PHSO)

... Communications to develop and deliver creative and impactful communication strategies and campaigns. Failings in communication at rehabilitation hospital.

| Parliamentary and Health Service Ombudsman (PHSO)

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

| Parliamentary and Health Service Ombudsman (PHSO)

communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told us it made ...

| Parliamentary and Health Service Ombudsman (PHSO)

Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, .

What we have done since pausing complaints about the ...

We are continuing to respond to enquiries from current complainants and accept new complaints about communication of changes in state pension age, and ...

Poor communication is at heart of many dental complaints, finds ...

Jan 31, 2015 ... 'Clear, effective communication will help prevent many of the complaints we see about dental charging and will allow patients to make informed ...

HM Courts & Tribunals Service: Improving communication ...

HMCTS is piloting a new guide for staff to help them when they write to their customers, called the “Human Voice of Justice”. The guide supports staff so that ...

| Parliamentary and Health Service Ombudsman (PHSO)

This report is about how HS2 failed to properly engage and communicate with a complainant over the sale of their family home to make way. Communications Officer ...

| Parliamentary and Health Service Ombudsman (PHSO)

Ms R's second labour and delivery were problematic and distressing because the Trust did not communicate well or give adequate pain relief. Poor communication ...

Failures in communication caused lost income for sea bass fishers ...

Complainant V complained that MMO did not provide clear information about what supporting information it needed so that they could get authorisation to fish for ...