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Complainant V complained that MMO did not provide clear information about what supporting information it needed so that they could get authorisation to fish for ...

Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.

Dec 19, 2018 ... On 8 October, we issued a proposal to investigate a sample of complaints about the communication of changes in the state pension age for ...

Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...

HM Courts & Tribunals Service: Improving communication with customers HM Courts & Tribunals Service (HMCTS) is responsible for the administration of ...

Communication and making things better. Responses to complaints are shared. If something needs to be better, then this happens.

Complainant M complained that it took DVLA too long to reach a decision about issuing them with a driving licence and did not consider the advice of ...

We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

The Trust failed to communicate with the care home and potentially Mrs M did not receive all the care she should have done after her discharge.