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Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.

communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication. Poor care, ...

Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...

Injustice relating to communicating State Pension age changes. We found that failings in DWP's communication about the 1995 Pensions Act negatively affected ...

DVLA referred Complainant M's case to panel for expert advice, in line with available guidance. However, DVLA took 11 months to reach a decision after ...

Responses to complaints are shared. If something needs to be better, then this happens. A response to a complaint is says what happened, and what will be done ...

We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

Oct 12, 2022 ... DVLA's poor communication causes confusion for campervan owners ... Communication failures by the DVLA about what a campervan is leave people ...

Poor communication by doctors meant that a young woman's parents did not realise that she was going to die ... Miss T's family complained that the care and ...