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MMO wrote to Complainant V to tell them that they had permission to fish for sea bass but that they could not use the hook and line method. Complainant V used ...

The Trust had already acknowledged and remedied some lapses in its standard of communication and had taken action to learn from the complaint. Health or ...

Ms R's second labour and delivery were problematic and distressing because the Trust did not communicate well or give adequate pain relief.

Mrs F had chronic obstructive pulmonary disease, a condition that causes breathing difficulties. She was on long–term oxygen therapy at home.

We partly upheld this complaint. The Trust gave Mr K satisfactory medical care in early spring 2012, but doctors did not communicate adequately with other staff ...

But she suffered ongoing pain and delays in arranging follow-up appointments and physiotherapy, due to poor communication and co‑ordination of services. What ...

The Trust did not communicate well with Mr Ys family and did not explain the reasons why a do not attempt resuscitation (DNAR) order was in place. What happened.

Failings in communication at rehabilitation hospital ... Ms B's partner, Mr K, suffered a cardiac arrest and had a brain injury that meant he needed ...

The Trust apologised to Mrs K for its inaccurate response about pain relief. It also prepared an action plan to address its communication failings and to make ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...