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HMCTS is piloting a new guide for staff to help them when they write to their customers, called the “Human Voice of Justice”. The guide supports staff so that ...

The Trust failed to communicate with the care home and potentially Mrs M did not receive all the care she should have done after her discharge.

Effective communication between professionals who understand the aims and potential risks of discharge is vital to make assessments and planning as ...

We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...

Reflections on my first few months as Director of Strategy and Communications. Rebecca By Rebecca Hilsenrath CEO. 2 August 2021. I have five children, ...

Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, .

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

Mrs B, his wife, complained about several aspects of his care, including physiotherapy for his mobility, lack of discharge and poor communication with her and ...

Poor communication by doctors meant that a young woman's parents did not realise that she was going to die · What happened · What we found · Putting it right.

... communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told us it made ...