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Poor communication about end of life care
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Trust failed to communicate properly
Although the discharge was not unreasonable, there were faults in communication between clinical teams. There were inadequate records of discussions with ...
Telecommunications
They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...
Faults in nursing, communication and complaint handling
Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, ...
Poor communication by Trust
Poor communication by Trust ... Ms T complained that her mental health team left her confused when it poorly communicated to her about what support was in place ...
DWP failed to adequately communicate changes to Women's State ...
Mar 21, 2024 ... DWP's handling of the changes meant some women lost opportunities to make informed decisions about their finances. It diminished their sense of ...
GP practice's poor communication caused inconvenience
GP practice's poor communication caused inconvenience ... Mr M's GP Practice did not explain to him that it had stopped medication for his psoriasis. Mr M felt ...
Cafcass's poor communication caused aborted hearing
Cafcass failed to communicate effectively with the court, which caused frustration and confusion during the next hearing. Further, the Cafcass officer failed to ...
Trust's poor communication led to delays in physiotherapy
What happened. Ms B had a road traffic accident and had an operation. When she was discharged the Trust did not arrange follow-up appointments as planned ...
How we will work for the next 5 years
This report tells you all about our new strategy. A strategy is a plan to make our services better and says what we need to do. Our strategy has 2 big ideas ...