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Search - | Parliamentary and Health Service Ombudsman (PHSO)

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

Discharge from mental health care: making it safe and patient-centred

Effective communication between professionals who understand the aims and potential risks of discharge is vital to make assessments and planning as ...

Women's State Pension age: our findings on the Department for ...

We find that between 1995 and 2004, DWP's communication of changes to State Pension age reflected the standards we would expect it to meet. Accurate information ...

Search - | Parliamentary and Health Service Ombudsman (PHSO)

May 17, 2018 ... Communication of changes to inflation of state pensions · Delay in ... We are looking for an experienced, creative communications officer to join ...

HM Courts & Tribunals Service: Improving communication

HMCTS is piloting a new guide for staff to help them when they write to their customers, called the “Human Voice of Justice”. The guide supports staff so that ...

What did happen | Parliamentary and Health Service Ombudsman ...

... communication campaigns. It is therefore appropriate for us to consider DWP's broader communications strategy and its adequacy. 76. DWP told us it made ...

Search - | Parliamentary and Health Service Ombudsman (PHSO)

Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, .

Poor communication by doctors meant that a young woman's ...

Poor communication by doctors meant that a young woman's parents did not realise that she was going to die · What happened · What we found · Putting it right.

Neglect of man's basic needs in hospital and poor communication ...

Mrs B, his wife, complained about several aspects of his care, including physiotherapy for his mobility, lack of discharge and poor communication with her and ...

Trust's poor communication with vulnerable patient caused ...

Trust's poor communication with vulnerable patient caused unnecessary stress · What happened · What we found · Putting it right. The Trust wrote to Ms K and ...