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Sep 19, 2017 ... We were set up by Parliament to provide an independent complaint handling service for complaints that have not been resolved by the NHS in ...

Although the discharge was not unreasonable, there were faults in communication between clinical teams. There were inadequate records of discussions with ...

Mrs B, his wife, complained about several aspects of his care, including physiotherapy for his mobility, lack of discharge and poor communication with her and ...

Poor communication between staff and with patient led to loss of confidence in NHS care · What happened · What we found · Putting it right. The Trust prepared ...

She complained that there was poor communication by the CRC and failings in their handling of the complaint: the CRC misunderstood the next stage of the ...

GP practice's poor communication caused inconvenience ... Mr M's GP Practice did not explain to him that it had stopped medication for his psoriasis. Mr M felt ...

Doctors did not communicate clearly with Mrs E about the complications she experienced. We also found failings in nursing care relating to poor communication, ...

Poor communication and delays left people not knowing whether they could drive · Trust missed insulin dose, leading to diabetic ketoacidosis and heart attack.

May 26, 2021 ... This report is about how HS2 failed to properly engage and communicate with a complainant over the sale of their family home to make way for the ...

Staff examined her and found she was in labour. She was transferred to the labour ward, where staff removed the cervical suture. The consultant obstetrician ...