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The communication with Ms T was confusing and unhelpful. The GP Practice told her the PCT would not allow an exception to be made for her and the PCT told her ...

Mar 21, 2024 ... A comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP's failure to ...

To help with this situation and make sure we can continue investigating your complaint, I propose that we make a communication agreement together. This is ...

Poor record keeping and poor communication with woman in labour who suffered complications after the birth · What happened · What we found · Putting it right.

This report tells you all about our new strategy. A strategy is a plan to make our services better and says what we need to do. Our strategy has 2 big ideas ...

Poor communication by Trust ... Ms T complained that her mental health team left her confused when it poorly communicated to her about what support was in place ...

Poor communication between staff and with patient led to loss of confidence in NHS care · What happened · What we found · Putting it right. The Trust prepared ...

We partly upheld this complaint. The Trust gave Mr K satisfactory medical care in early spring 2012, but doctors did not communicate adequately with other staff ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

Mrs A complained about her father's care and a delay in diagnosing sepsis because of a lack of investigation and poor communication.