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Sep 19, 2017 ... We were set up by Parliament to provide an independent complaint handling service for complaints that have not been resolved by the NHS in ...

Mrs J complained that failures in communication meant that she did not ... communication was improved for future patients. We therefore, did not uphold ...

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

Jan 16, 2018 ... Subscribe to our mailing list for regular updates about our work. Email Address. Contact us. Helpline 0345 015 4033. Monday to Thursday 9am to ...

GP practice's poor communication caused inconvenience ... Mr M's GP Practice did not explain to him that it had stopped medication for his psoriasis. Mr M felt ...

Poor communication and incorrect information from GP practice and PCT was distressing · What happened · What we found · Putting it right. Both organisations ...

Although the discharge was not unreasonable, there were faults in communication between clinical teams. There were inadequate records of discussions with ...

Mrs A complained about her father's care and a delay in diagnosing sepsis because of a lack of investigation and poor communication.

The Trust failed to communicate with the care home and potentially Mrs M did not receive all the care she should have done after her discharge.

Poor communication by Trust ... Ms T complained that her mental health team left her confused when it poorly communicated to her about what support was in place ...