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Trust's poor communication and Council's failure to make appropriate sick leave arrangements led to anxiety and distress. Summary 889 | March 2015. Mrs A ...

We upheld or partly upheld 27 maternity complaints between 2020 and 2022. More than half (65%) of these involved communication issues. We also found failings ...

Mr E, a Polish national, did not get wrong advice from UK Visas and Immigration (UKVI) about applying for residency. But UKVI's poor communication about his ...

The Treatment Centre took steps to improve its communication about waiting times, so that other patients do not have a similar experience. The CCG apologised to ...

Jun 15, 2022 ... We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other ...

Communication problems between GP practice and pharmacy ... Mrs B's husband, Mr B, complained about the care and treatment she received from her GP practice ...

What we found. The Trust gave the family inaccurate information about the pain relief it had given Mrs K's mother. The Trust acknowledged that its communication ...

Communication of changes to inflation of state pensions · Delay in returning passport meant missed holiday · Delayed diagnosis of HIV resulted in pneumonia and ...

Ms R's second labour and delivery were problematic and distressing because the Trust did not communicate well or give adequate pain relief.

Sep 27, 2021 ... We are the final stage for complaints about the NHS in England and public services delivered by the UK Government.