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A closer look: clarifying the complaint and explaining the process
Follow the person's communication preferences and any reasonable adjustments that you have agreed to. • If you have any planned leave, share these dates in ...
HS2 Ltd failed to properly communicate and engage with family ...
May 27, 2021 ... HS2 Ltd (HS2) failed to properly engage and communicate with a member of the public over the sale of their family home to make way for the line ...
Women's State Pension age: our findings on the Department for ...
Women's State Pension age: our findings on the Department for Work and Pensions' communication of changes. 29 July 2021. Share this page Print this page.
Trust's poor communication led to a distressing labour and delivery
Ms R's second labour and delivery were problematic and distressing because the Trust did not communicate well or give adequate pain relief.
Trust's poor communication led to delays in physiotherapy
But she suffered ongoing pain and delays in arranging follow-up appointments and physiotherapy, due to poor communication and co‑ordination of services. What ...
Failings in communication about confidentiality | Parliamentary and
What happened. Ms A saw a hospital doctor to discuss a long standing medical issue, and as part of the consultation she spoke about personal issues which ...
Trust gave patient good care, but communication with her family was ...
Mrs A's son, Mr A, was concerned about the care and treatment of his mother during her two–day admission to the Trust. He thought her care and treatment ...
Gender reassignment operation delayed because of poor ...
We partly upheld the complaint. There was poor communication between the first surgeon, the second surgeon and Mr S, and not all the specific details that Mr S ...
Poor communication by the Gambling Commission when it dealt ...
Poor communication by the Gambling Commission when it dealt with a complaint about the National Lottery · What happened · What we found · Putting it right. The ...
Trust gave appropriate care but communication with family was poor
They also complained about the Trust's poor communication and complaint handling. What happened. Ms B had a medical history of schizotypal personality disorder ...