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Mrs A complained about her father's care and a delay in diagnosing sepsis because of a lack of investigation and poor communication. What happened. After a ...

Poor care, communication and involvement of patient in her own care planning ... The patient complained about a lack of continuity in their mental health care, ...

GP practice's poor communication caused inconvenience ... Mr M's GP Practice did not explain to him that it had stopped medication for his psoriasis. Mr M felt ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

Mar 21, 2024 ... DWP's handling of the changes meant some women lost opportunities to make informed decisions about their finances. It diminished their sense of ...

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The Trust did not communicate well with Mr Ys family and did not explain the reasons why a do not attempt resuscitation (DNAR) order was in place. What happened.

The Treatment Centre took steps to improve its communication about waiting times, so that other patients do not have a similar experience. The CCG apologised to ...

What happened. Mr N's hobby is amateur radio. He reported interference to his radio to Ofcom, and it investigated. Mr N was unhappy about the way Ofcom had ...

To help with this situation and make sure we can continue investigating your complaint, I propose that we make a communication agreement together. This is ...