| Parliamentary and Health Service Ombudsman (PHSO)

Poor communication about waiting times for surgery

The Treatment Centre took steps to improve its communication about waiting times, so that other patients do not have a similar experience. The CCG apologised to ...

Maternity care issues | Parliamentary and Health Service ...

We upheld or partly upheld 27 maternity complaints between 2020 and 2022. More than half (65%) of these involved communication issues. We also found failings ...

Poor communication meant dying man's wishes were not heard

Mrs J complained that failures in communication meant that she did not ... communication was improved for future patients. We therefore, did not uphold ...

Inadequate communication with patient with colonic cancer

The Trust has acknowledged and apologised for the poor communication with Mr M. Health or Parliamentary. Health. Organisations we investigated. Airedale NHS ...

Trust's poor communication and Council's failure to make ...

Trust's poor communication and Council's failure to make appropriate sick leave arrangements led to anxiety and distress. Summary 889 | March 2015. Mrs A ...

Failings in care and communication did not cause death of woman ...

What we found. There were failings in care and communication. We noted that staff discharged Mrs F before her fluid balance had stabilised on the furosemide.

Trust did not fully assess man's suitability to donate kidney to wife

Communication of changes to inflation of state pensions · Delay in returning passport meant missed holiday · Delayed diagnosis of HIV resulted in pneumonia and ...

UKVI did not give wrong advice but paid compensation for ...

Mr E, a Polish national, did not get wrong advice from UK Visas and Immigration (UKVI) about applying for residency. But UKVI's poor communication about his ...

Boy's life put at risk after Trust withdrew specialist care against ...