Search Results

Poor communication and delays left people not knowing whether they could drive · Trust missed insulin dose, leading to diabetic ketoacidosis and heart attack.

Mrs A's son, Mr A, was concerned about the care and treatment of his mother during her two–day admission to the Trust. He thought her care and treatment ...

Much of this is about good communication, to make sure you understand: the issues being complained about; the impact of the events; the outcome that the person ...

Ms A complained that confidential information about her was shared, when she had been assured that it would not be. What happened. Ms A saw a hospital doctor ...

Jun 15, 2022 ... They work across teams in the PHSO and directly with the Ombudsman and chief executive to provide strategic communication advice on how to ...

Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...

Failings in communication at rehabilitation hospital · What happened · What we found · Putting it right. The hospital apologised to Ms B for the upset and ...

Mar 21, 2024 ... A comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP's failure to ...

Communication problems between GP practice and pharmacy · What happened · What we found · Putting it right. The practice acknowledged the identified ...

Podcast · Press office · Publications · Home · News and blog · News · Complaints to the Ombudsman about the communication of changes in the ... Transcript ...