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Sep 27, 2021 ... We are the final stage for complaints about the NHS in England and public services delivered by the UK Government.

They also complained about the Trust's poor communication and complaint handling. What happened. Ms B had a medical history of schizotypal personality disorder ...

Mrs F had chronic obstructive pulmonary disease, a condition that causes breathing difficulties. She was on long–term oxygen therapy at home.

Mrs A's son, Mr A, was concerned about the care and treatment of his mother during her two–day admission to the Trust. He thought her care and treatment ...

Failings in communication at rehabilitation hospital ... Ms B's partner, Mr K, suffered a cardiac arrest and had a brain injury that meant he needed ...

Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...

Aug 8, 2022 ... Provide expert strategic media handling and communications advice to the Chair and other senior members of staff, including how to manage and ...

Jun 15, 2022 ... They work across teams in the PHSO and directly with the Ombudsman and chief executive to provide strategic communication advice on how to ...

Mar 21, 2024 ... A comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP's failure to ...

Jul 20, 2016 ... ... communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication.