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How we have helped others | Parliamentary and Health Service ...

Poor communication and delays left people not knowing whether they could drive · Trust missed insulin dose, leading to diabetic ketoacidosis and heart attack.

Failings in communication about confidentiality | Parliamentary and

Ms A complained that confidential information about her was shared, when she had been assured that it would not be. What happened. Ms A saw a hospital doctor ...

Trust acted to improve communication shortfalls | Parliamentary and

Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...

Trust gave patient good care, but communication with her family was ...

Trust gave patient good care, but communication with her family was poor ... Mrs A's son, Mr A, was concerned about the care and treatment of his mother during ...

Family of murder victim failed by probation provider | Parliamentary ...

She complained that there was poor communication by the CRC and failings in their handling of the complaint: the CRC misunderstood the next stage of the ...

Senior External Communications Manager | Parliamentary and ...

Jun 15, 2022 ... The Senior External Communications Manager has responsibility for managing the PHSO's relationship with media. They lead a small team that responds to all ...

Poor communication between hospital departments adds distress to ...

Poor communication between hospital departments adds distress to patient who needed end of life care. Summary 665 | December 2014. Mr R complained on behalf ...

| Parliamentary and Health Service Ombudsman (PHSO)

Podcast · Press office · Publications · Home · News and blog · News · Complaints to the Ombudsman about the communication of changes in the ... Transcript ...

DWP failed to adequately communicate changes to Women's State ...

Mar 21, 2024 ... A comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP's failure to ...

​Improving quality to deliver a better service | Parliamentary and ...

Jul 20, 2016 ... ... communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication.