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| Parliamentary and Health Service Ombudsman (PHSO)
Trust's poor communication led to delays in physiotherapy ... But she suffered ongoing pain and delays in arranging follow-up appointments and physiotherapy, due ...
Communications Officer | Parliamentary and Health Service ...
Sep 27, 2021 ... We are the final stage for complaints about the NHS in England and public services delivered by the UK Government.
Introduction | Parliamentary and Health Service Ombudsman (PHSO)
Poor communication. – poor communication is an important element in our complaints on end of life care. It is clear that healthcare professionals do not ...
Trust acted to improve communication shortfalls | Parliamentary and
Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...
Improving quality to deliver a better service | Parliamentary and ...
Jul 20, 2016 ... ... communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication.
Trust gave appropriate care but communication with family was poor
They also complained about the Trust's poor communication and complaint handling. What happened. Ms B had a medical history of schizotypal personality disorder ...
Senior External Communications Manager | Parliamentary and ...
Aug 8, 2022 ... Provide expert strategic media handling and communications advice to the Chair and other senior members of staff, including how to manage and ...
Progressing labour safely: Miss C's story | Parliamentary and Health ...
Communication: Miss O's story · Communication: Miss A's story · Making a complaint about maternity care. Failure to offer to try to start labour sooner. The ...
Poor communication meant that family did not get chance to say ...
Poor communication meant that family did not get chance to say goodbye before mother died · What happened · What we found · Putting it right. Following our ...
Poor communication led to unnecessary treatment
What happened. Mrs N sought approval for a surgical procedure not normally funded by NHS Halton and St Helens (the PCT). The letter setting out the PCT's ...