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Poor record keeping and poor communication with woman in labour who suffered complications after the birth · What happened · What we found · Putting it right.

Jan 16, 2018 ... As a key member of our management team you will be at the heart of delivering creative and effective communication strategies, events and ...

What we found. The Trust gave the family inaccurate information about the pain relief it had given Mrs K's mother. The Trust acknowledged that its communication ...

The Trust regularly used family members to interpret, including Jen's children, and relied on written communication. This was not appropriate and did not ...

It explains how to make clear in your letter: that you have understood the complaint and what the person wanted to achieve by complaining ...

Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...

Ms A complained that confidential information about her was shared, when she had been assured that it would not be. What happened. Ms A saw a hospital doctor ...

Staff examined her and found she was in labour. She was transferred to the labour ward, where staff removed the cervical suture. The consultant obstetrician ...

Jun 15, 2017 ... A key member of our senior leadership team, you will be at the heart of ensuring we deliver creative and effective communication strategies ...

May 27, 2021 ... 'HS2 must properly engage with those affected by the new line, be open and transparent and follow the proper process to make sure this never ...