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A closer look: clarifying the complaint and explaining the process

For example, whether you will communicate with the representative, or whether you will send communications to both the person and their representative. Page 19 ...

Failings in communication at rehabilitation hospital

Failings in communication at rehabilitation hospital ... Ms B's partner, Mr K, suffered a cardiac arrest and had a brain injury that meant he needed ...

What should have happened – the relevant standards

Women's State Pension age: our findings on the Department for Work and Pensions' communication of changes · What should have happened – the relevant standards.

Poor communication between hospital departments adds distress to ...

Poor communication between hospital departments adds distress to patient who needed end of life care. Summary 665 | December 2014. Mr R complained on behalf ...

Trust failed to offer combined chemotherapy, resulting in distress ...

Communication of changes to inflation of state pensions · Delay in returning passport meant missed holiday · Delayed diagnosis of HIV resulted in pneumonia and ...

Ambulance delay added to distress after home birth complications

Communication of changes to inflation of state pensions · Delay in returning passport meant missed holiday · Delayed diagnosis of HIV resulted in pneumonia and ...

Gender reassignment operation delayed because of poor ...

There was poor communication between the first surgeon, the second surgeon and Mr S, and not all the specific details that Mr S discussed with them were ...

Delayed diagnosis of HIV resulted in pneumonia and increased risk ...

Communication of changes to inflation of state pensions · Delay in returning ... Poor communication and delays left people not knowing whether they could drive ...

An investigation into HS2's failure to communicate with a family ...

Dec 6, 2018 ... This report is about how HS2 failed to properly engage and communicate with a complainant over the sale of their family home to make way.

Poor record keeping and poor communication with woman in labour ...

Poor record keeping and poor communication with woman in labour who suffered complications after the birth · What happened · What we found · Putting it right.