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Mar 21, 2024 ... A comprehensive investigation by the Parliamentary and Health Service Ombudsman has found that thousands of women may have been affected by DWP's failure to ...

This guide explains how to write a good final response to a complaint. It explains how to make clear in your letter:

Poor communication between hospital departments adds distress to patient who needed end of life care. Summary 665 | December 2014. Mr R complained on behalf ...

Poor care, communication and involvement of patient in her own care planning ... The patient complained about a lack of continuity in their mental health care, ...

The Trust should have made more attempts to communicate effectively with Person E, such as email and telephone as non-direct methods of communication. The ...

May 17, 2018 ... We are looking for an experienced, creative communications officer to join our small, busy communications team in central Manchester.

What happened. Mrs N sought approval for a surgical procedure not normally funded by NHS Halton and St Helens (the PCT). The letter setting out the PCT's ...

Poor communication meant that family did not get chance to say goodbye before mother died · What happened · What we found · Putting it right. Following our ...

Complaints about communication of changes to women's state pension age · Government organisations we can investigate · How we can help with complaints about ...

– poor communication is an important element in our complaints on end of life care. It is clear that healthcare professionals do not always have the open and ...