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Making a complaint about maternity care | Parliamentary and Health ...
Communication is really important - they must keep you updated throughout the process so you know what is happening. The organisation should respond to your ...
DWP failings left ex-pat in the dark about £3,000 a year pension cut ...
Jan 15, 2025 ... “Poor communication from Government departments damages trust in public services. “DWP has a history of failing to communicate pension policy ...
Evidence we have considered | Parliamentary and Health Service ...
Women's State Pension age: our findings on the Department for Work and Pensions' communication of changes ... copies of DWP's communication material, including ...
| Parliamentary and Health Service Ombudsman (PHSO)
... communication. What happened. Mrs N's mother, Mrs R, was admitted to hospital with a fractured hip after a fall at home. She had surgery to repair the ...
Internal Communications Manager | Parliamentary and Health ...
Sep 21, 2017 ... We are seeking someone with a track record of providing strategic advice on improving internal communications and staff engagement.
Elderly man with Alzheimer's disease died when agency failed to ...
Nov 18, 2018 ... The subsequent investigation identified that the agency's poor communication and administrative errors left Robert without a carer on the night ...
Communication problems between GP practice and pharmacy
Communication problems between GP practice and pharmacy · What happened · What we found · Putting it right. The practice acknowledged the identified ...
| Parliamentary and Health Service Ombudsman (PHSO)
Mr E, a Polish national, did not get wrong advice from UK Visas and Immigration (UKVI) about applying for residency. But UKVI's poor communication about his ...
managing challenging situations in complaint handling
Support and train colleagues in effective ways to manage challenging interactions. Identify cases where action is needed to manage communication, so that any ...
Senior External Communications Manager | Parliamentary and ...
Aug 8, 2022 ... Working closely with the Ombudsman and the senior leadership team, you will play a key part in helping PHSO increase its profile and communicate ...