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May 17, 2018 ... We currently have around 475 employees based at our two sites in London (Millbank) and Manchester. Complaints about government departments ...

Here we consider the various steps DWP took to communicate changes to State Pension age. ... Update on the handling of complaints about the communication of state ...

What happened. Mrs N sought approval for a surgical procedure not normally funded by NHS Halton and St Helens (the PCT). The letter setting out the PCT's ...

An investigation into HS2 Ltd's failure to communicate with a family about acquiring their home ... This investigation report found that HS2 Ltd failed to ...

Communication of changes to inflation of state pensions · Delay in returning passport meant missed holiday · Delayed diagnosis of HIV resulted in pneumonia and ...

We also identified poor communication by the agency with the family. For example, on the night the agency wrongly assumed that Mr Adamson's wife was his ...

Aug 8, 2022 ... Working closely with the Ombudsman and the senior leadership team, you will play a key part in helping PHSO increase its profile and communicate ...

Complaints about communication of changes to women's state pension age · Government organisations we can investigate · How we can help with complaints about ...

But UKVI's poor communication about his application did cause him stress and frustration. What happened. Mr E is from Poland and has lived and worked in the ...

Aug 9, 2021 ... About the role. The Digital Communications Officer is part of our Communications team in the External Affairs, Strategy and Communications ...