Women should be able to have confidence that they will receive safe, effective, compassionate maternity care that focuses on their individual needs. That is the experience of many people. But too many families still face care that puts the safety and wellbeing of women and babies at risk.
In this report, we look at themes from maternity complaints families have brought to us, to shine a light on their experiences and encourage others to let their voices be heard.
We share case summaries and guidance to help families complain and help NHS organisations understand the issues.
Download Spotlight on maternity care: your stories, your rights [PDF 3MB].