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DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING

Mar 25, 2014 ... evidence base, examples of good practice and the timing of the workshop ... • The issue of insight from casework needed pulling together as ...

An investigation into HS2's failure to communicate with a family ...

May 26, 2021 ... the Contractor was in week number six of a 16-month plan for reviewing the outline design for the railway. • HS2 would be in a more informed ...

AI governance framework v1.pdf

The downside is that all AI solutions are only as good as the data and logic ... • Information that whilst not personal or identifying, could be put together with.

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

Putting these elements together, the following table defines the boundaries of the ... we design a self-assessment approach that supports organisations to ...

The Ombudsman's Annual Report and Accounts 2017-2018 - GOV.UK

Jul 18, 2018 ... Together they explain the different things we consider when we look into a complaint, ... or error, design and perform audit procedures ...

The Ombudsman's Annual Report and Accounts 2019-2020

Jul 14, 2020 ... We have a comprehensive sickness management policy and our procedures, together with Occupational Health ... to fraud or error, design and ...

Making sure service users know how to complain

5.3 Example poster explaining what happens when a service user makes a complaint (see below). 6. Version control. 6.1 Final – November 2022. Working together to ...

Clinical Advice Review Final Report

that it could be helpful to come together with the caseworker to discuss the case. A number of caseworkers also felt that greater involvement of the ...

1 PHSO BOARD OPEN SESSION MEETING 13 December 2018 ...

Dec 13, 2018 ... programme design. 19.6 Ruth Sawtell said that she was ... agreed, a full list of all Board and Committee dates will be issued, together.

Lisa Cowley, CEO at Beacon Vision | Making Complaints Count

We deliver a program looking at how voluntary sector, local authority and NHS can come together to tackle health inequalities. And I also with another chief ...