Menu
Search

Search Results

76 results

Recommendations | Parliamentary and Health Service Ombudsman ...

... together within ADHD and autism pathways in ICBs. This should support improvement on strategic issues that affect multiple NHS regions so commissioners can ...

The government could make complaining easier

Mar 25, 2015 ... ... a 'design authority' with the ability to promote good practice and guidance on the operation of complaints systems. These much needed ...

Complaints about multiple organisations

For example, a concern that could be addressed through a complaint or a combined serious incident investigation. This guide is one of the Good complaint ...

Putting complaints at the heart of governance

It also enables senior leaders to come together regularly to ... We've been working in partnership to design a set of Complaint Standards for NHS staff.

Transcript of Radio Ombudsman podcast #5: What it takes to be an ...

... a certain extent to my own design. My editors tended not to care when ... I think it was a good speech, it brought together a lot of my thinking and I ...

End of life care: improving DNACPR conversations for everyone

... design this training alongside doctors. ... We recognise acute liaison nurses' roles in care as a golden thread holding several of these recommendations together.

DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING

Apr 30, 2013 ... • PHSO was informing the design of a potential 'complaints hub' ... This combined with the fact the Operations Division was under ...

FDN_214279_Released_Inform... (pdf)

Jan 29, 2013 ... functions are grouped together in a different way and therefore some ... The design provides a shorter term focus on designing and driving ...

Jobs and careers | Parliamentary and Health Service Ombudsman ...

Find out more about our current job vacancies and apply. Application and interview tips. We've put together some tips to help you apply for a ...

Our activities and outputs

Collaborative, multidisciplinary ways of working that bring together ... Strong branding and design expertise to maintain a clear, consistent and inclusive ...