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Jobs and careers | Parliamentary and Health Service Ombudsman ...

Find out more about our current job vacancies and apply. Application and interview tips. We've put together some tips to help you apply for a ...

Promoting a just culture | Parliamentary and Health Service ...

It also sets out what you can do to create a learning culture. This guide is one of the Good complaint handling series, designed to help you meet the NHS ...

' It was refreshing to be treated as an individual and not just a number.'

Jan 1, 2011 ... of MPs referred complaints to us. Our tailored online information for MPs and their constituency staff, together with a dedicated telephone line ...

Transcription of Radio Ombudsman #16: Dr Tony Dysart on working ...

The design of services that we were involved in, and the changes in the ... Being together 24 hours a day, 7 days a week, is not something that we've ...

TIME TO ACT - Severe sepsis

The various and complex characteristics of good practice are brought together in the sepsis care bundles, and they should be applied universally. There are ...

Report on Complaint Standards consultation

• Design effective reporting on how the Standards are being embedded ... managing patient safety incidents must work closely together to align their approaches.

Continuing Healthcare: Getting it right first time

together a document setting out the person's needs as the starting point for ... • design and deliver a mandatory programme of training for ...

Continuing Healthcare: Getting it right first time

Nov 3, 2020 ... and put together a document setting out the person's needs as the ... • design and deliver a mandatory programme of training for ...

Learning & Development Policy

L&D will plan these courses in line with the organisation's training curriculum. • Away Days give teams an opportunity to work on a particular topic together,.

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN (PHSO ...

Sep 6, 2011 ... together with a demonstration of their proposed solution. Subject to ... (a) designs furnished by the Client;. (b) the use of data ...