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My expectations

It demonstrates the powerful contribution that users of services can make when they have the opportunity to contribute to the design of what 'good' looks like.

Make Complaints Count webinar on the Complaint Standards ...

Sep 18, 2020 ... Q: Is there a workspace on the NHS Futures platform for the Framework? A: We will look into this further to see how we can work together via ...

End-of-life care: improving 'do not attempt CPR' conversations for ...

This best practice is encouraging and shows the benefits of co-designing resources. ... a golden thread holding several of these recommendations together.

Time to Act: severe Sepsis

We have worked together with NHS England,. NICE, the Royal Colleges of Physicians and. Surgeons, the College of Emergency Medicine and the UK Sepsis Trust to ...

The Ombudsman's Annual Report and Accounts 2018-2019

Jul 17, 2019 ... training, as well as designing and ... He and his wife had been separated from their son for two years and were desperate to live together as a ...

Dame Jackie Daniels on the challenges of being a senior leader in ...

I was planning, in fact, I was planning to go into graphic design, would you believe? ... people, and try and piece together this pretty… It was a pretty complex ...

Creating a Service Charter for the Parliamentary and Health Service ...

... design of a series of four workshops ... The format involved small table discussions to give participants the space to reflect and work together in a productive ...

PACAC's follow-up to PHSO report 'Ignoring the Alarms' Inquiry

2.3 Averil's family also had to fight to get answers from organisations that had failed to work together to establish what had happened and provide a co- ...

TIME TO ACT - Severe sepsis

The various and complex characteristics of good practice are brought together in the sepsis care bundles, and they should be applied universally. There are ...

The Ombudsman's Annual report and accounts 2024 to 2025

Jul 10, 2025 ... ... design. We were pleased that these proposals were agreed by the ... together, share experiences and build good practice. This year we ...