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Report on an investigation into complaints about High Speed Two ...

Nov 26, 2015 ... The families' preferred option was for the whole community to be relocated together to a new site. ... recommendations into the design using a.

Breaking down the barriers - Older people and complaints about ...

Through a combination of personal testimonies from focus groups with older people, information from a national survey we conducted, and evidence from our ...

Make Complaints Count webinar on the Complaint Standards ...

Sep 18, 2020 ... Q: Is there a workspace on the NHS Futures platform for the Framework? A: We will look into this further to see how we can work together via ...

The Ombudsman's annual report and accounts 2022 to 2023

Jul 19, 2023 ... A combined total is therefore displayed for 2018-. 19 and 2019-20. **This includes complaints already being worked on and complaints waiting to ...

Transcript of Radio Ombudsman #20: Dame Jackie Daniels on the ...

My last year in school was a bit of a car crash, unfortunately. I was planning, in fact, I was planning to go into graphic design, would you believe? But I.

PACAC's follow-up to PHSO report 'Ignoring the Alarms' Inquiry

2.3 Averil's family also had to fight to get answers from organisations that had failed to work together to establish what had happened and provide a co- ...

The Ombudsman's Annual Report and Accounts 2018-2019

Jul 17, 2019 ... That is why we have continued to invest heavily in caseworker training, as well as designing and developing a ground-breaking. Ombudsman ...

The Ombudsman's Annual Report and Accounts 2022 to 2023

Jul 19, 2023 ... A combined total is therefore displayed for 2018-19 and 2019-20. **This includes complaints already being worked on and complaints waiting to be ...

NHS Complaint Standards

A group of organisations across the health sector and advice and advocacy organisations worked together to help create the Complaint Standards' design and ...

Creating a Service Charter for the Parliamentary and Health Service ...

The Office for Public Management (OPM) was commissioned by the Parliamentary and Health. Service Ombudsman (PHSO) in November 2014 to design and run a set of ...